Process Improvement and CMMI for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief overview of basic strategic planning models and covers fundamental concepts and appr
PART I: STRATEGY AND BASICS OF QUALITY AND PROCESS IMPROVEMENT. The Strategic Role of Systems and Software Quality. Basic Elements of Continuous Process Improvement. Part II: ASSESSMENT AND MEASUREMENT IN SYSTEMS AND SOFTWARE DEVELOPMENT. CMMI, People CMM, Personal and Team Software Process, eSCM, ITIL, and ISO Standards. System and Software Measurement Programs. Part III: IMPROVEMENTS AND TESTING OF SYSTEMS AND SOFTWARE. System and Software Development Process Improvement. System and Software Testing Strategies. System and Software Beta and Usability Programs. Part IV: MANAGING AND REPORTING DATA, AND A COMPREHENSIVE CASE STUDY. Data Reporting and Analysis. Systems Development Management Dashboards and Decision Making. A Case Study: The Journey of Systems Inc. to CMMI Level 5. Index. Each chapter begins with a "Synopsis" and concludes with a "Summary"