1st Edition
Professional Practice in Human Service Organisations A practical guide for human service workers
304 Pages
by
Routledge
304 Pages
by
Routledge
304 Pages
by
Routledge
Also available as eBook on:
Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring work. However you can only help other people effectively if you understand your role clearly and know how to navigate the organisation in which you work. Professional Practice in Human Service Organisations examines what it means to be a professional in human service work, and how to develop... Read more
List of tables
Introduction
1. Understanding organisations
2. Leadership in human service organisations
3. Scoping the context
4. Recording and report-writing
5. Information development and management in human service organisations
6. Building and maintaining professional relations
7. Supervision and support
8. Managing conflict
9. Power and advocacy
10. Administrative ethics in human service organisations
11. Preparing for and dealing with complaints
12. Professional ethics and ethical reasoning
References
Index
Introduction
1. Understanding organisations
2. Leadership in human service organisations
3. Scoping the context
4. Recording and report-writing
5. Information development and management in human service organisations
6. Building and maintaining professional relations
7. Supervision and support
8. Managing conflict
9. Power and advocacy
10. Administrative ethics in human service organisations
11. Preparing for and dealing with complaints
12. Professional ethics and ethical reasoning
References
Index
Biography
Catherine McDonald is Professor, and Christine Craik, Linette Hawkins and Judy Williams all are lecturers in the Social Work program at RMIT University.
