This book deals with the improvement of suppliers in order to increase a company's top and bottom-line. The enhancement of suppliers can be accomplished in a series of steps when conditions warrant intervention. They can also be generated through direct quality mentoring when the supplier does not have the basic skills or abilities to adequately address impending problems. Also included are guideline activities which will aid in achieving and attaining improved profitability and competitiveness in the world market. Packed with examples, problems, and forms to allow easy establishment of systems, makes the information presented more easily understood, interesting, and useful.
Table of Contents
Introduction. Need for Enhancement. Problem History. Supplier Credentials. Supplier Elements. Course of Action. Record Keeping. Supplier Readiness. Opportunity for Improvement. Problem Resolution Aids. System Evaluation. Other Requirements. Tools for Improvement. Useful Audit Criteria. Summary. Appendix: Definitions.
Mr. Ralph R. Pawlak is the author of 2 previous books: APRESS publishing: "Industrial Problem Solving Simplified" and CRC Press: "Solving Complex Industrial Problems without Statistics". He earned an industrial engineering degree from General Motors Institute in Flint, Michigan and a master of education degree from the University of Buffalo. He has served in various manufacturing and quality manager positions at various facilities in Buffalo, New York, Illinois, and Michigan. He has also held positions in quality assurance at Fisher-Price, Vibratech Inc, and Contential Automotive. He is currently retired.