Projects Impacting Organizational Culture Evolution by Integrating People into the Equation

Part 1: Introduction. 1. Introduction- Why This book. 2. Introducing Culture and Change. Part 2: The Basic Concepts. 3. The Psychology of Change. 4. Need to Integrate Projects. 5. Need to Integrate Projects. 6. About Continuous Communication. 7. About Coaching and Mentoring. 8. About Owners, the Board & CEOs. 9. The Role of HR. Part 3: The Path to a Robust Project. 10. The Approach. 11. The Path. Part 4: In Preparation for the Project. 12. Executive & Corporate Leadership. 13. The Sponsors’ Coalition. 14. The Facilitator Team. 15. Understanding Your Project. Part 5: Assessing the Current Situation. 16. Understanding Your Current Culture. 17. Readiness to Change. 18. What Could You Be Facing. Part 6: Designing for A New Level of Performance. 19. Designing the Global Plan. 20. Checklist for the Planning. 21. Clarity & Alignment. 22. Communication. 23. Education & Training. 24. Continuous Support. 25. Managing Resistances. 26. Recognition & Reinforcement. 27. Metrics & KPIs. Part 7: Implementing & Sustaining the Change. 28. Implementing and Learning. 29. Deploying the Change. 30. Knowledge Management. Part 8: And What Now. 31. Renewing Motivation & Continuity. Part 9: Testimonies & Case Studies. 32. Inhibitors to Project Success. 33. Working with an Open Mind. 34. Movistar’s Experience in Argentina. 35. References. 

Biography

Raúl Molteni is a partner and CEO of Molteni Consulting, Argentina. He leads transformation projects based on customer and employee experience and process management. He is currently the International Academy for Quality President and served as Chair for the Quality in Governance Think Tank. He is a member of the Quality in Planet Earth Concerns and Quality in Logistics Think Tanks and has served on the Board of Directors from 2017-2018 for the American Society for Quality (ASQ). Mr. Molteni was awarded the Kaoru Ishikawa Medal by ASQ in 2021 for outstanding leadership and has had a positive impact on the human aspects of quality. He is a Certified Board Director for IGEP and an ASQ Six Sigma Black Belt.

The emphasis on evolution and the psychological impact on the people involved in and participating in projects is a notable aspect of this work. It makes it clear that evolution does not occur without change within each of us.

The content will make potential readers reflect and help them understand that change is both for themselves and others who are part of the project; each with their own experiences. It encourages research and contains everything necessary for the reader to do so, improve their knowledge, and get involved. It contains clear evidence, lived and told by people who, ultimately, are agents of change.

A noteworthy chapter is "Why this book," which addresses and engages with the psychology underlying these changes.

- Arturo McKeon, Past Division Technical Manager, Coca Cola Latin America, River Plate Division

 

In today's fast-changing and unpredictable world, managing change is one of the most critical skills for individuals and organizations. Change management is not only crucial for adaptation but also serves as the foundation for problem-solving, process improvement, and innovation, which often results in changes. This book offers a profound and practical understanding of this critical discipline, drawing from the author’s extensive experience. It is an indispensable resource for managers, executives, and leaders who seek to navigate change effectively and drive meaningful progress.

- Dr. Lars Sörqvist, Chair, International Academy for Quality President and Partner, Sandholm Associates AB Member of Advisory Committee, Shanghai Association for Quality (SAQ)