First published in 1999. Routledge is an imprint of Taylor & Francis, an informa company.
Introduction: What Do We Do When We Listen? Theory or Reflection. Reflection Studies. Theory of the Analysis of Conflict. Conflict Studies. Theory of the Analysis of Transference. Transference Studies. Theory of Defense Analysis. Defense Analysis Studies. Studies in Flexibility of Listening. Harnessing Thinking and Intuition.