As pressure grows on care managers and staff to work with ever more complex needs, this book is a timely account of how introducing the Psychologically Informed Environment (PIE) principles into a care home will improve work practice and outcomes for residents.
The PIE approach enables staff to:
- Have improved understanding of residents' needs
- Better understand how to respond effectively to complex behaviour
- Introduce trauma-informed practice into their work
- Improve staff support and morale
- Improve outcomes for even the most hard to reach clients
Reflecting on one care home’s journey to becoming a PIE this book shows how low-cost, high-impact interventions delivered on the frontline can have far reaching effects on the wellbeing of residents, staff and wider culture of the care environment. It will be of interest to all professional, academics, policy-makers and students working in the fields of adult social services and health and social care more broadly.
Table of Contents
Introduction. 1 Highwater House. 2 What is a Psychologically Informed Environment (PIE)? 3 Trauma-Informed Care. 4 Relationships. 5 Reflective Practice. 6 Elastic Tolerance. 7 Psychological Awareness. 8 Environment. 9 Evidence. 10 Rules, Roles, and Responsiveness (The 3 Rs). 11 Staff Support and Training. Conclusion. Index.
Iain Boag has worked in the homeless and residential care sectors since 2001, he is Head of Residential Care Services at St Martins in Norwich. Almost 20 years' experience of working on the frontline of homeless and care services has given him invaluable insight into the challenges that homelessness, substance misuse and poor mental health bring, and of how best to support people with complex needs. Specialising in working with dual-diagnosis, Iain is committed to improving outcomes for the most marginalised and hard to reach.
Iain lives in Norwich with his wife and two children.