This new volume, edited by industrial and organizational psychologists, will look at the important topic of cyber security work in the US and around the world. With contributions from experts in the fields of industrial and organizational psychology, human factors, computer science, economics, and applied anthropology, the book takes the position that employees in cyber security professions must maintain attention over long periods of time, must make decisions with imperfect information with the potential to exceed their cognitive capacity, may often need to contend with stress and fatigue, and must frequently interact with others in team settings and multiteam systems. Consequently, psychosocial dynamics become a critical driver of cyber security effectiveness.
Chapters in the book reflect a multilevel perspective (individuals, teams, multiteam systems) and describe cognitive, affective and behavioral inputs, processes and outcomes that operate at each level. The book chapters also include contributions from both research scientists and cyber security policy-makers/professionals to promote a strong scientist-practitioner dynamic. The intent of the book editors is to inform both theory and practice regarding the psychosocial dynamics of cyber security work.
Table of Contents
1. The Psychosocial Dynamics of Cyber Security: An Overview Stephen J. Zaccaro, Reeshad S. Dalal, Lois E. Tetrick, and Julie A. Steinke
2. A Comprehensive Multilevel Taxonomy of Cybersecurity Incident Response Performance Stephen J. Zaccaro, Amber Hargrove, Tiffani Chen, Kristin Repchick, and Tracy McCausland
3. The Role of Processes in Security Operation Centers Sandeep Bhatt, William Horne, Sathya Sundaramurthy, and Loai Zomlot
4. Escalation: An Understudied Team Decision-Making Structure Reeshad S. Dalal, Alan Tomassetti, Zitong Sheng, and Balca Bolunmez
5. Insider Threat in Cyber Security: What the Organizational Psychology Literature on Counterproductive Work Behavior Can and Cannot (Yet) Tell Us Reeshad S. Dalal and Aiva Gorab
6. Creativity and Innovation in Cybersecurity Work Julie Steinke, Laura Fletcher, Qikun Niu, and Lois E. Tetrick
7. Cyber Security and Executive Leadership Richard Klimoski and James Murray
8. Requisite Attributes for Cyber Security Personnel and Teams: Cyber Risk Mitigation through Talent Management Irwin Jose, Kate LaPort, and Matt Trippe
9. Selection and Staffing of Cyber Security Positions Rose Mueller-Hanson and Maya Garza
10. Training Cyber Security Personnel Bradley J. Brummel, John Hale, and Matthew J. Mol
11. Designing Meaningful, Healthy, and High Performing Work in Cybersecurity Sharon K. Parker, Carolyn J. Winslow, and Lois E. Tetrick
12. Factors Influencing the Human-Technology Interface for Effective Cyber-Security Performance Michael D. Coovert, Rachel Dreibelbis, and Randy Borum
13. Technological Solutions for Improving Cyber Security Performance Max Albanese and Sushil Jajodia
14. Conclusions and Directions for Future Research Lois E. Tetrick, Reeshad S. Dalal and Stephen J. Zaccaro
Stephen J. Zaccaro is Professor of Psychology at George Mason University, USA.
Reeshad S. Dalal is Chair of the Psychology department and Associate Professor of Industrial and Organizational Psychology at George Mason University, USA.
Lois E. Tetrick is Professor in the Industrial and Organizational Psychology Program, George Mason University, USA.
Julie Steinke is a Postdoctoral Research Fellow in the Industrial/Organizational Psychology Program at George Mason University, USA.