This guide for practice managers, in a question-and-answer format, explains accounting procedures and describes GMS, health authority and other sources of income. The book covers payroll, pension, personnel and complaints matters and advises on optimizing income for the practice.
Preface and acknowledgements. Voices from medical humanities: an introduction. Part 1: Foundation roles. Doctors: how professional are they seen to be? Communication and the art of medicine. Physician or healer? Role as a scientist, questions about integrity. Physicians as health advocate: following or leading? A team member. Being a person. Part 2: Physician as clinical decision maker: public voices, metaphors and stereotypes. Clinical decisions. Caged, controlled, classified. Physicians' approaches to disease. Epilogue physician and patient responsibilities.