1st Edition
Public Health in India Technology, governance and service delivery
Abbreviations. Introduction. 1. Save the Baby Girl Girish Lad and Laxmikant Deshmukh 2. Communication Trends amongst Hospital Personnel: A Multi-Site Methodology Candice D. Presseau, Qian Gao, Osman R. Sayan, and Stan Kachnowski 3. Measuring Service Quality in Health Sectors using SERVQUAL Model Chhanda Ray and Manigrib Bag 4. Challenges to E-Governance Projects in Public Healthcare in India Aritra Pal, Arunabha Biswas and J. Ajith Kumar 5. The Role of NGOs in Creating Participatory Dialogic Praxis for Community-based Mental Health Care: Reflections from Field Experiences at NAMI India Maheswar Satpathy 6. R: An Open Source Alternative for Statistical Research in Public Health Raghu K. Mittal 7. mHealth4U®: Convergence of ICT and Mobile Technologies for Rural Healthcare Delivery Repu Daman Chand, Indra Pratap Singh and Saroj Kanta Mishra 8. Using Self Service Technology: Facilitating Customer Empowerment in a Telemedicine Context R. Lakshmi and P. Ganesan 9. A Framework for Mobile-based Electronic Data Collection in Clinical Trials Peter Wakholi, Weiqin Chen and Jørn Klungsøyr 10. A Mobile Electronic Data Capture Solution for Applications in Public Health Shashank Garg, Isha Garg and Diatha Krishna Sundar. Bibliography. About the Editors. Notes on Contributors. Index
Biography
Diatha Krishna Sundar is Professor of Operations Management; Chairperson of Production & Operations Management Area; and Chairperson — ERP Center, Indian Institute of Management Bangalore (IIMB).
Shashank Garg is Chief Executive Officer of Handheld Solutions & Research Labs (HANDSREL), Bangalore.
Isha Garg is a Medical Doctor and was Professor of Pathology, and a former head, at St. John’s Medical College, Bangalore.
