1st Edition
Public Relations Crisis Communication A New Model
96 Pages
7 B/W Illustrations
by
Routledge
96 Pages
7 B/W Illustrations
by
Routledge
96 Pages
7 B/W Illustrations
by
Routledge
Also available as eBook on:
This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates existing group communication theories, including organizational culture, critical theory of... Read more
1 Public Relations Crisis Communication : Developing A Conceptual framework 2 CONTEXTUALISING THEORIES OF COMMUNICATION 3 CRISIS MANAGEMENT THEORY 4 THE MALAYSIA AIRLINES MH370 CASE 5 A New Public Relations Crisis Communication Model
Biography
Lisa Anderson-Meli is a public relations professional with extensive experience in the aviation industry. She has a Masters in media and communication with specialisation in public relations.
Swapna Koshy is an award-winning professor and researcher who has published books and articles on communication. Dr Koshy’s research focuses on media, marketing and business communication and the socio-cultural impact of new and traditional media.
