Over the last 10 years, the concept of value has emerged in both business and public life as part of an important process of measuring, benchmarking, and assuring the resources we invest and the outcomes we generate from our activities. In the context of public life, value is an important measure on the contribution to business and social good of activities for which strict financial measures are either inappropriate or fundamentally unsound.
A systematic, interdisciplinary examination of public value is necessary to establish an essential definition and up-to-date picture of the field. In reflecting on the ‘public value project’, this book points to how the field has broadened well beyond its original focus on public sector management; has deepened in terms of the development of the analytical concepts and frameworks that linked the concepts together; and has been applied increasingly in concrete circumstances by academics, consultants, and practitioners.
This book covers three main topics; deepening and enriching the theory of creating public value, broadening the theory and practice of creating public value to voluntary and commercial organisations and collaborative networks, and the challenge and opportunity that the concept of public value poses to social science and universities. Collectively, it offers new ways of looking at public and social assets against a backdrop of increasing financial pressure; new insights into changing social attitudes and perceptions of value; and new models for increasingly complicated collaborative forms of service delivery, involving public, private, and not-for-profit players.
Table of Contents
List of Figures, List of Tables, About the Editors, About the Contributors, Foreword and Acknowledgment, Part 1 Deepening and Enriching the Theory of Creating Public Value, 1.1 Different Arbiters of Public Value: Individuals and Collectives, , Chapter 1 Public Value: Value Creation in the Eyes of Society, By Timo Meynhardt, Chapter 2 More Value Awareness for More (Public) Value: Recognizing How and for Whom Value is Truly Created, By Timo Meynhardt and Andreas Fröhlich, Chapter 3 The Rationalities of Public Values: Conflicting Values and Conflicting Rationalities, By Mark R. Rutgers , Chapter 4 Designing Spaces for Public Value Creation: Consolidating Conflicting Dimensions of Public Value in the design of Public Organizations, By Scott Douglas and Mirko Noordegraaf, 1.2 Different Concepts of Public Value: Material Welfare and Right Relationships, Chapter 5 Compromise after Conflict: A Case Study in Public Value Social Science, By John D. Brewer, Bernadette C. Hayes, and Francis Teeney, Chapter 6 Social Suffering and Public Value: A Spur to New Projects of Social Inquiry and Social Care , By Iain Wilkinson, Chapter 7 Public Value Reporting: Adding value to (non-) Financial Reporting, By Timo Meynhardt and Anne Bäro, Chapter 8 Putting the System in the Room: The Public Value Scorecard as a Connection Framework, By Gerwin Nijeboer, Chapter 9 Leveraging Social Public Procurement to Deliver Public Value through Community Benefits Clauses: An International Study, By Jane Lynch, Christine Harland, and Helen Walker, 1.3 Actions to Define and Create Public Value, Chapter 10 Action Research to Develop the Theory and Practice of Public Value as a Contested Democratic Practice, By John Benington and Jean Hartley, Chapter 11 A Dynamic Process Theory of Public Value, By Christopher Nailer, Daniel D. Prior, and Joona Keränen, Chapter 12 Purpose, Passion, and Perseverance: Creating Public Value through Public Sector Leadership, By Jo Hicks and Zoe Sweet, Chapter 13 Towards Public Value Local Government: Size, Engagement and Stakeholder Efficacy, By Tom Entwistle, Rhys Andrews, and Valeria Guarneros-Meza, Part 2 Broadening the Theory and Practice of Creating Public Value to Voluntary and Commercial Organizations and Collaborative Networks, Chapter 14 Development NGOs and Public Value, By Alpa Dhanani and Gwen Thomas, Chapter 15 The Public Value of the Sociology of Religion, John D. Brewer, Chapter 16 Employers’ Organizations and Public Value, By Leon Gooberman and Marco Hauptmeier, Chapter 17 Public Value Creation through the Lens of Women’s Entrepreneurship, By Shumaila Yousafzai and Shandana Sheikh, Chapter 18 Museums and Public Value: Taking the Pulse, By Carol Ann Scott, Chapter 19 Public Value and Cultural Heritage, By Kate Clark and Rob Lennox, Part 3 The Challenge and the Opportunity that the Concept of Public Value Poses to Social Science and Universities, Chapter 20 The Public Value of Social Science: From Manifesto to Organizational Strategy, By Martin Kitchener, Chapter 21 Knowledge Exchange Seminar Series: An Effective Partnership to Increase the Public Value of Academic Research Findings, By Sally Shortall, Eileen Regan, and Claire Dewhirst, Chapter 22 The Dissipating Value of Public Service in UK Higher Education, By Richard Watermeyer and Mark Olssen, Chapter 23 How Far Would You Go? Assessing the Carbon Footprint of Business Travel in the Context of Academic Research Activity, By Dominic Medway, Gary Warnaby, John Byrom, Martin Grimmer, and Rebecca Abushena, Chapter 24 Reflections on the Public Value Project, By Mark H. Moore, Index
Dr. Adam Lindgreen is Professor of Marketing at Copenhagen Business School where he heads the Department of Marketing.
Dr. Nicole Koenig-Lewis is Associate Professor of Marketing at Cardiff Business School, Cardiff University, UK.
Professor Martin Kitchener FCIPD FLSW FAcSS has served as Dean and Head of Cardiff Business School since October 2012.
Dr. John D. Brewer, HDSSc, MRIA, FRSE, FAcSS, FRSA, is Professor of Post Conflict Studies in the Senator George J Mitchell Institute at Queen's University.
Dr. Mark H. Moore is Professor of Public Policy and Strategic Management at Harvard’s Kennedy School of Government.
Dr. Timo Meynhardt is Professor of Business Psychology and Leadership at HHL Leipzig Graduate School of Management, Germany, and managing director of the Center for Leadership and Values in Society at the University of St. Gallen, Switzerland.
"The ‘public value project’, as the authors called it, spoke to practitioners in the public and voluntary sectors long before it started to generate sustained scholarly attention. In what must be another gratifying move for its key pioneer, Harvard professor Mark Moore, this volume demonstrates amply that nearly three decades on, public value scholarship is thriving. It combines multidisciplinary theoretical contributions with ‘hands-on’ empirical studies, knowledge-expanding scholarship with improvement-seeking action research and covers local to international domains of application. As a cherry on the cake, it offers apt self-reflection on the public value of the academic enterprise itself. This is a must-read collection for anyone interested in how the common good can be conceptualised, assessed and pursued in practice." - Professor Paul ‘t Hart, Utrecht School of Governance & Netherlands School of Public Administration
"I have found the notion of Public Value has been one of the most helpful organizing principles when approaching public policy decisions. It provides a sophisticated, yet pragmatic framework for making high quality enduring decisions. There is a tendency in government decision making to start with the solution without adequately exploring the problem. This framework provides a systematic way in which the problem can be interrogated, support for it can be explored, and the capacity to implement any prospective solutions can be analysed. In my view the Public Value framework is an essential guide for public policy makers. This book explores in depth various issues around public value through the eyes of a range of leading authors on the topic." - Jay Weatherill, Former Premier of South Australia
"The most important development in the study of public management and administration in the last twenty-five years has been the introduction of the concept of public value. This volume explains, reviews and refines the concept and extends its application into many new areas." - Professor Allan Fels AO, Former Dean, Australia and New Zealand School of Government
"Adam Lindgreen and his fellow editors have brought together a timely collection of papers on the idea of public value in commercial, voluntary, and other organisations. The neo-liberal framework that has dominated social and economic thought for so long stresses individual benefit and advantage above all. The contributors to this collection take up older debates on social responsibility and collective welfare together with renewed debates on social value and communitarian concerns to sow the importance of reinstating ideas of public value and collective welfare in economic and social activities of all kinds. Of particular value is an emphasis on the public value of social science and the universities, moving us away for the overly narrow ‘relevance’ and ‘impact’ concerns that have dominated us for so long. These are crucial matters for all of us today and the book will help to establish a new agenda for both social science and public policy." - Professor John Scott CBE
"This international volume on the importance of business and other institutions in delivering public value is so very timely. Organizations, society and political leaders are now concerned about what impact our businesses and public institutions are making for the common good. As an academic in a global business school, one of the important questions we ask of our research is whether it will produce impact in policy or practice for the public good. The chapters in this extremely significant volume are of a very high order and answer most of the philosophical and other questions we all have in this arena—a must buy for anyone interested in public values from our institutions" - Professor Sir Cary Cooper, CBE, 50th Anniversary Professor of Organizational Psychology & Health, ALLIANCE Manchester Business School, University of Manchester, UK
"Public value for stakeholders is the natural partner to long-term value for shareholders, united through a corporation’s purpose. Arguably, there can be no long-term value without public value since a corporation’s social function is the basis for earnings and hence the right/responsibility to perform. By merging theory and practice, Public Value: Deepening, Enriching, and Broadening the Theory and Practice demonstrates the need to further develop and implement public value as a key strategic element in the private sector, which has never been more important than now - in a time of radical transformation." - Julie Linn Teigland, Regional Managing Partner, Ernst & Young
"Public Value: Deepning, Enriching, and Broadening the Theory and Practice" brings together some of the world’s foremost researchers and practitioners in the field of public value. With the public value project still embryonic, this anthology takes stock of the public value project and considers its value and future direction. The anthology’s impressive collection of 24 chapters provide thoughtful discussions on why the public value project is so important. I heartily recommend this anthology as a timely, comprehensive, and insightful go-to public value anthology for both researchers and practitioners. Congratulations!" - Per Holten-Andersen, Rector of Copenhagen Busienss School
"After decades of neoliberal efforts around the globe to privatize and diminish the idea of what is and ought to be public, there is now a strong cross-national effort to publicize what is and ought to be public. What a welcome change that is for all of us who care about democracy, equity, justice, education, accountability, caring for our fellow humans, and other important public values! This wonderful new book shows just how important this burgeoning public value conversation is to the quality and resilience of our relationships to one another, our communities, our societies, and the world." - John M. Bryson, McKnight Presidential Professor of Planning and Public Affairs, Hubert H. Humphrey School of Public Affairs, University of Minnesota, USA