Pursuing Excellence : A Values-Based, Systems Approach to Help Companies Become More Resilient book cover
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Pursuing Excellence
A Values-Based, Systems Approach to Help Companies Become More Resilient




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ISBN 9780367617776
November 30, 2020 Forthcoming by Productivity Press
200 Pages - 20 B/W Illustrations

 
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Book Description

Our companies are changing. What used to be trivial is now important, and vice versa. Globalization, technology, sustainability, and values each help define a company’s triple bottom line. Ignoring changes in these areas leads to diminishing returns—and eventual failure. Our companies are struggling with ways to become more competitive, to reduce costs, and to chase unobtanium in their never-ending pursuit to do more with less. But this focus on efficiency cannot come at the expense of innovation, agility, and moving fast. Legacy methods placed too much emphasis on a singular approach, such as focusing only on six sigma and have missed the broader change in today’s business world. Innovation and agility are now often more valued than efficiency and technical precision by the fastest growing companies. Pursuing Excellence provides the foundation within a company’s structure to embrace and value efficiency, innovation, and agility. This book draws from the author’s 25 years of experience leading people in operational environments to provide a holistic solution to achieve excellence. The author incorporates best practices from values-based leadership, strategic thinking, systems-thinking, continuous improvement, problem-solving, and organizational change management.

Table of Contents

Table of Contents

Foreword

Acknowledgements

About the Author

The Lens of Operational Excellence

Prologue

Introduction

Part I – Things That Are and That Could Be

1 Start with the Beginning but Focus on the End

Part II – Things We Don’t See

2 Validating Our Values and Beliefs

3 Honing Our Culture

4 Clarifying Our Leadership

5 Aligning Our Strategy

6 Integrating Our Systems and Structures

7 Understanding Our MarketSpace

Part III – Things We Do See

8 Engaging Our People

9 Improving Our Processes

10 Realizing Our Products

Part IV – Things the Customer Sees

11 Optimizing the Customer Experience

Part V – Why These Things Matter

12 Application

Epilogue

Notes

...
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Author(s)

Biography

Over the last twenty-five years, Brian Strobel has been leading people in operational environments. His resume reveals a corporate executive, consultant, author, speaker, coach, continuous improvement expert, and former Marine Officer. But resumes often fail to summarize what’s important. A better summary simply relates Strobel strives to be a servant to those he leads. His initial academic pursuits trained him to be a physicist, but life had other plans. He joined the Marines and saw the world. He was awarded a master’s degree in management while on active duty. Two decades later, studying under Ken Blanchard, he earned another master’s, this one in executive leadership. Strobel has served in roles that range from leading large-scale military operations to senior executive roles leading change across corporations. He carries certifications as a professional coach, lean six sigma black belt, manager of quality/organizational excellence and as a trainer in situational leadership. Brian Strobel’s path has been different than most, but always one focused on the pursuit of excellence. This path ultimately revealed how life’s plan was coming together. He is now fully dedicated to this pursuit, living in the foothills of the Sierra Nevada mountains with his wonderful wife and his new dog. When not writing or speaking on excellence or enjoying the mountains, you can find him serving as the corporate vice president of quality helping a special company pursue excellence.