1st Edition
Quality 4.0 in Smart City Management Frameworks, Applications and Global Lessons
Introduction 1. Quality 4.0 Frameworks in Smart Cities 2. Challenges in Implementing Quality 4.0 in Smart Cities 3. Citizens and Society in Quality 4.0: Trust, Inclusion, and Digital Equity 4. Indicators, Evaluation, and Digital Security in Quality 4.0 for Smart Cities 5. Case Studies of Quality 4.0 in Smart Cities 6. Future Trends in Quality 4.0 for Smart Cities 7. Conclusion and Recommendations
Biography
Radosław Wolniak is Full Professor at the Department of Economics and Informatics at the Silesian University of Technology (Poland). For over two decades he has been dealing with the issues of quality management, Industry 4.0 and Smart City. He has been listed in Stanford University's ranking of the World’s Top 2% Scientists.
Joanna Rosak-Szyrocka, PhD, is an Assistant Professor at the Faculty of Management at Częstochowa University of Technology. Her research interests focus on quality management and process improvement, increasingly linked to digital transformation in industry 4.0 and Quality 4.0 concepts, as well sustainability-oriented management topics such as ESG and responsible innovation. In her scientific output, she addresses organizational and technological determinants of efficiency and quality in manufacturing and service settings, often emphasizing how data-driven tools (e.g., digital quality systems, analytics, and AI-related solutions) can support continuous improvement and sustainable performance. She has been listed in Stanford University's ranking of the World’s Top 2% Scientists.
