1st Edition
Quality Beyond Borders Dantotsu or How to Achieve Best in Business
Acknowledgements, About the Author, Introduction, Tips on the use of this book, Preface – the Japanese Quality Revolution, Chapter 1 What is Quality? Chapter 2 The Role of People in Quality, Chapter 3 The Role of Monitoring and Measuring in Making Quality Decisions, Chapter 4 Business Performance Improvement, Chapter 5 Quality Management Systems, Chapter 6 Quality-related Legislation and Regulation, Chapter 7 New Product Development, Chapter 8 Supply Chain Management, Chapter 9 Where do we go from here? Appendix 1: An account of the quality-related post-war history in Japan, Bibliography, Index
Biography
David Hutchins has a master’s degree in Quality and Reliability from Birmingham University, UK. He is a Chartered Mechanical and Electrical Engineer, Chartered Quality Professional, Fellow of the Chartered Quality Institute (CQI), a John Loxham lecturer and author of several books and many articles.
"The book should be widely read in industry, education and governments. As Hutchins intended, “Quality beyond Borders” should be used as a handbook for continuous improvement."
Professor Richard Ennals, Editor in Chief EJWI, Emeritus Professor, Kingston University, UK, Professor, University of Agder, Norway
"I would highly recommend this book for new practitioners entering the quality profession, as it sums up many key concepts and tools within a relatively short read. For those more experienced, in senior-level of management positions, the book will serve as a desk companion that can be referenced without the arduous task of having to find or refer to multiple textbooks. I have already used the book in two occasions, and it remains in my desk drawer, ready to be referenced as and when it is needed."
Christopher Thomas, Biobank Quality Manager, Cardiff University, Wales
