1st Edition

Quality Beyond Six Sigma

Edited By Ron Basu, J. Nevan Wright Copyright 2003
200 Pages
by Routledge

200 Pages
by Routledge

200 Pages
by Routledge

Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but how can it help small and medium-sized enterprises... Read more
Preface; Acknowledgements; Why fit sigma?; History of the quality movement; The enigma of six sigma; Case studies; Lean enterprises; The methodology of fit sigma; Fit sigma and service organisations; Project management and fit sigma; Implementation or making it happen; References; Glossary.

Biography

Ron Basu, Nevan Wright

" Unilever has always subscribed to and practised the concepts of Total Quality Management (TQM) and Total Preventative Maintenance (TPM). Quality Beyond Six Sigma provides a practical framework for building
on TQM and TPM using the statistical approach of Six Sigma so as to comfortably 'fit' any size or type of organisation."

- Richard Greenhalgh
Chairman, Unilever UK and President, British Quality Foundation