152 Pages
by
CRC Press
152 Pages
by
CRC Press
Also available as eBook on:
Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.
About the Series
Preface
Acknowledgements
PART ONE
What Is Quality Function Deployment?
How to Get Started in QFD
How to Obtain Customer Information
Putting It All Together
Tools to Complete the Task
Variations on a Theme
QFD as a System
PART TWO
Seven New Planning Tools for Quality and Productivity Improvement
Bibliography
Index
Biography
James L. Bossert
