1st Edition

Quality Management, Value Creation, and the Digital Economy

    194 Pages 35 B/W Illustrations
    by Routledge

    In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories.

    The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity.

    This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.

    1. The Phenomenon Of Industry 5.0: Challenges, Trends In Globalization Conditions
    2. Mahmudul Hasan Laskar

    3. Advantages And Disadvantages Of Industry 5.0 In The Twenty-First Century
    4. Simona Bigerna, Silvia Micheli, and Paolo Polinori

    5. Industry 5.0's Role In Achieving Sustainability In Multiple Sectors
    6. Sumanta Bhattacharya

    7. Client And Value In The Quality Management: A Case Of Society 5.0
    8. Zafarullah Sahito, Raja Bahar Khan Soomro, and Anna-Marie Pelser

    9. Transformation Customers Needs In The Aspect Of Client Value
    10. Aditya Halim Perdana Kusuma Putra

    11. Industry 4.0 On The Way To Companies’ Performance
    12. Naveed R. Khan, Muhammad Rahies Khan, and Arsalan Mujahid Ghouri

    13. The Influence Of Industry 4.0 On Client Value Added
    14. Ravi Kumar Gupta and Udit Maheshwari

    15. Quality Management For Assurance Value of The Customer In Industry 4.0 Times
    16. Hana Štverková and Michal Pohludka

    17. Good Management And Deploying New IT Tools In Industry 4.0 In The Value-Creating Direction
    18. Elshan Ahmadov, Esra SİPAHİ DÖNGÜL, and Shajara Ul-Durar

    19. The Ideal Quality In Industry 4.0 Model For The Company And Its Meaning In The Client Value Perspective: A Systematic Review
    20. Farhan Mirza, Shajara Ul-Durar, and Abdul Jabbar

    21. Quality And Value Management In Education In The Digitalization Era

              Shashi Kant Gupta and Joanna Rosak-Szyrocka


    Joanna Rosak-Szyrocka is Assistant Professor at the Częstochowa University of Technology, Faculty of Management, Department of Production and Safety Engineering, Poland.

    Justyna Żywiołek is Assistant Professor at the Częstochowa University of Technology, Faculty of Management, Department of Production and Safety Engineering, Poland.

    Muhammad Shahbaz is Professor of Economics at the Beijing Institute of Technology, China, and Visiting Research Fellow at the University of Cambridge, UK.