266 Pages
by
CRC Press
266 Pages
by
CRC Press
Also available as eBook on:
How can the quality of service provision and clinical governance in primary care be assessed? This book is designed to help evaluate the way practices interpret their legal obligations, the way the management systems within practices run, and the quality of the systems and processes that most affect the patient care. Quantifying Quality in Primary Care contains frameworks on which to build... Read more
Introduction. Quality in Primary Care. Using the tool. Part 1: The patients' experience. Practice demography. Access. Building, environment and equipment. Health promotion and chronic disease management. Prescribing. Record keeping and letters. Part 3: Practice management policies, staff and education. Management policies clinical governance and risk management. Staff employment. Communication and team working. IT and computerised systems. Continuing medical education and personal professional development. Patient and service user involvement.
Biography
Peter Graves
