Reference Services for the Adult Learner Challenging Issues for the Traditional and Technological Era

• Introduction
• SECTION 1: INFORMATION EXPLOSION, TECHNOPHOBIA, AND TECHNOSTRESS
• The Information Explosion: Continuing Implications for Reference Services to Adult Learners in Academia
• The Information Explosion and the Adult Learner: Implications for Reference Librarians
• Stress Relief: Help for the Technophobic Patron from the Reference Desk
• Overcoming Technostress in Reference Services to Adult Learners
• Technological Mediation: Reference and the Non-Traditional Student
• Challenges Faced by Reference Librarians in Familiarizing Adult Students with the Computerized Library of Today: The Cuesta College Experience SECTION 2: UNDERSTANDING THE CHARACTERISTICS, NEEDS AND EXPECTATIONS OF ADULT LEARNERS TO BETTER SERVE THEM
• Envisioning the Mature Re-Entry Student: Constructing New Identities in the Traditional University Setting
• A Close Encounter Model for Reference Services to Adult Learners: The Value of Flexibility and Variance
• Helping Adult Undergraduates Make the Best Use of Emerging Technologies
• Understanding the Characteristics, Concerns, and Priorities of Adult Learners to Enhance Library Services to Them
• The After-Five Syndrome: Library Hours and Services for the Adult Learner
• SECTION 3: THEORIES OF ADULT LEARNING: IMPLICATIONS FOR REFERENCE AND INSTRUCTIONAL SERVICES FOR THE ADULT LEARNER
• How Do We Learn?: Contributions of Learning Theory to Reference Service and Library Instruction
• The Andragogical Librarian
• Adult Learning Theory and Reference Services: Consonances and Potentials
• SECTION 4: FROM A DISTANCE: PROVIDING REFERENCE AND INSTRUCTIONAL SERVICES FOR THE ADULT LEARNER
• The Librarian as Bricoleur: Meeting the Needs of Distance Learners
• Interactive Reference at a Distance: A Corporate Model for Academic Libraries
• Reference Provision in Adult Basic and Community Education: An Unusual Model
• The University Library's Role in Planning a Successful Distance Learning Program
• Library Services to External Students from Australian Universities: The Influence of Flexible Delivery Upon Traditional Service Provision
• Facilitating Adult Learning: The Role of the Academic Librarian
• Going the Distance (and Back Again): A Distance Education Course Comes Home
• SECTION 5: REFERENCE, INSTRUCTION AND INFORMATION LITERACY
• Reference Service to Police Officer Students at the School of Police Staff and Command, Traffic Institute, Northwestern University
• Library Instruction and Information Literacy for the Adult Learner: A Course and Its Lessons for Reference Work
• Adult Students: Wandering the Web with a Purpose
• Breaking the Mold: Using Educational Pedagogy in Designing Library Instruction of Adult Learners
• Delphi Method in Web Site Selection: Using the Experts
• SECTION 6: SERVING DIVERSE POPULATIONS: DISABLED PATRONS AND INTERNATIONAL STUDENTS
• Reference Services for All: How to Support Reference Service to Clients With Disabilities
• Strategies for Providing Effective Reference Services for International Adult Learners
• Reference Services to the International Adult Learner: Understanding the Barriers
• Reference Services: Meeting the Needs of International Adult Learners
• Reference Services and the International Adult Learner
• SECTION 7: FROM THE HORSE'S MOUTH: VIEWS FROM FACULTY, ADMINISTRATORS, LIBRARIANS, AND STUDENTS
• Faculty Expectations And the Adult Learner: Some Implications for Reference
• Providing Quality Library Service to the Adult Learner: Views of Students, Faculty, and Administrators
• Toward an Integrative Literature Search: Reflections of a 'Wild' Adult Learner

Biography

Sarkodie-Mensah Kwasi