Reimagining AI for Society, Organizations, and Work Environments

Preface

1. OpenAI Tools for Developing Employability Skills: The SkillFusionLab

Muhammad Anwar ul Haq, Francesca Di Virgilio, Antonia Puccio and Maria Cristina Manocchio

2. Exploring the Pathway towards Innovation: A Meta-Synthesis of Artificial Intelligence (AI) Adoption within the Public Sector

Simona Mormile, Roberta Romano, Gabriella Piscopo and Paola Adinolfi  

3. Digital Evolution and Information Systems to Support Decision-Making Processes in Sport

Marzia Ventura, Concetta Lucia Cristofaro, Walter Vesperi and Anna Maria Melina

4. A Decision Model for Aligning AI Adoption with Organizational Models and Operational Complexity

Francesco Bolici, Alberto Varone and Gabriele Diana  

5. From Mechanical Calculation to Intelligent Machines: The Evolution of Artificial Intelligence from Management and Organization Perspective

Kamran Khan and Daniela Mancini  

6. The Algorithmic Workplace: Artificial Intelligence and the Future of Organizational Behavior

Filomena Buonocore, Davide de Gennaro, Ludovica Del Barone and Viviana Colombi Evangelista

7. Responsible Marketing: When Using AI in Customer-Bank Communication Relationships

Charlotte Van Hauwaert and Monica C. Scarano  

8. Exploring AI-Driven Solutions to Mitigate Burnout in Healthcare: A Systematic Literature Review

Laura Roma, Floriana Pollio, Rocco Agrifoglio and Concetta Metallo

9. Data-augmented Venture Firms: AI in Venture Capital Decision-making

Sanguineti Francesca and Previtali Pietro

10. How AI Tools could Transform Research Methods in Organization, Business, and Management: A Review of Techniques and Emerging Trends

Riccardo Coda, Arianna Ciabattoni and Francesca Ricciardi

11. Artificial Intelligence and Human Resource Management: Insights and Challenges through a Bibliometric Literature Review

Danila Scarozza, Isabella Bonacci, Maria Menshikova and Emanuele Gabriel Margherita

12. Understanding the Relationship between Artificial Intelligence and Stress within Organizations

Raffaele Silvestre, Mauro Romanelli and Maria Ferrara

Index

Editors’ Biographies

Biography

Eleonora Veglianti PhD is an Associate Professor of Business Organizations and Human Resource Management (HRM) at Kedge Business School, Paris campus, France. She teaches courses on human resource management, business organizations, intercultural management and organizational behavior. Prior to academia, she worked as a business consultant. Her primary research interests lie in work organization, human resource management, digital transformation, artificial intelligence and smart technologies. She serves as an anonymous reviewer for several international journals. She also serves on scientific committees, participates in academic associations, and is actively involved in editorial boards. She is Associate editor of the International Studies of Management & Organization journal.

Wendy Currie is a Professor of information systems at Audencia Business School, France. She holds a fractional post at the University of Bradford, UK, where she teaches qualitative research methods. She is a Co-Editor-in-Chief of the Journal of Information Technology and the Journal of Information Technology Teaching Cases. She is the founding Editor of Health Policy and Technology, published by Elsevier. The journal gained an impact factor within three years of its launch. Her current research projects focus on artificial intelligence regulation, digital technology transformation, and financial technologies, including crypto-assets and decentralized finance. She has held editorial board positions at MISQ, ISR, JIT, EJIS, JSIS, and I&M. She has published over 200 scientific papers in leading management, public administration, and information systems journals and conferences. Her scholarly contributions use institutional theory, stakeholder analysis, and decision theory. She holds a BSc in Sociology, a PhD in Management, and an HDR in information systems.

Luisa Varriale, PhD, is a Full Professor of Organization Theory (OT) and Human Resource Management (HRM) at the Department of Economics, Law, Cybersecurity, and Sports Sciences, Parthenope University of Naples (Italy). Her main research interests include mentoring, learning processes, knowledge creation and sharing, event management, e-HRM, artificial intelligence and its impact on organizational and HRM processes and policies, digital recruitment, the integration of digital and smart technologies into organizational dynamics, social inclusion, disability management, sustainability, and corporate social responsibility (CSR). She particularly focuses on these themes within service-oriented sectors such as educational institutions (school systems and universities), the tourism industry (hospitality and the cruise sector), cultural heritage organizations (museums), healthcare organizations, and related contexts. She also serves on scientific and organizing committees, participates in academic associations, and is actively involved in editorial boards.