'Reinventing the Information Technology Department' is both anecdotal and informal but deals with a subject which is of vital interest to Chief Information Officers and IT Managers, addressing questions such as:
* How does the IT department keep pace with business change?
* How do we provide stable and responsive IT platforms?
* How do we add recognised value to the organisation?
* How do I reinvent my department?
* How do I get onto the board?
It offers an alternative view of the new roles of the in-house IT function and proposes a rethink about IT services within companies, suggesting a self-help approach to redefining/reinventing in-house IT for CIOs.
The author explains that new modes of business thinking and operation are essential if a company is to succeed in the near future and in light of this covers topics such as self-organising systems, knowledge management, multi-stakeholder perspectives, and empowerment initiatives in relation to the overall business and in particular the IT function.
Each chapter contains implementation templates for the readers to take themselves through the repositioning or reengineering of the IT function and their own departments.
'This book is written in an anecdotal and informal style, but with lots of academic input, including lists of references and implementation ideas for each chapter.'
Carey Gray - Computer Bulletin, May 2002
Introduction: days of wine and roses; Mirror mirror: 'outside perceptions of the in-house IT function; Next stop the cliff edge: business trends in the new world; If we're so clever why can't we think? new rules for IT; Touchy/feely, the soft stuff is hard, the new business/IT relationship; What's ours alone? the new IT cornerstone: architecture; The 'Canute' effect: bringing new technologies in; Rules about rules, standards, methods, tools; Running the race: providing IT solutions; The home fires: core production; Thinking ahead: new strategy processes; Self-organising: the new IT people; All change, mind the gap, some change management principles; Last round please: final observations.