Resilience in Emergency Management Core Concepts and Practical Applications

Chapter One - Introduction. Part One: Knowledge, Systems and Processes. Chapter Two – Societal Resilience. Chapter Three – Developing Response Readiness. Chapter Four – Response, structure and methods. Chapter Five – Recovery post incident. Part Two: Society and Psychology. Chapter Six - Managing Information and Messaging During a Crisis. Chapter Seven – Community Communication and Psychology. Chapter Eight – Humanitarian Response. Chapter Nine – Innovations in preparedness and response. Chapter Ten – Public Inquiries and Hearings.       

Biography

Gail Rowntree is a published author in the field of aviation crisis and emergency management, with field experience from over 40 deployments both internationally and nationally as part of a response organisation. Gail is now a freelance consultant and is a trainer for ICAO, Director of Learning and Development for Frontier Risks Group and runs her own business

Beverley Griffiths is the Course Leader for the MSc Organisational Risk and Resilience at Buckinghamshire New University, bringing extensive practitioner experience across local and central government. She has contributed to UK guidance, National Occupational Standards and training packages in emergency management and public safety, authored industry articles, and actively supports the sector through her professional affiliations.

This book provides a valuable resource for students, teachers and researchers of risk and resilience.  The book introduces the key issues in this rapidly developing industry in an uncertain world. 

Professor Edward Borodzicz, West Saxon University of Applied Sciences of Zwickau

 

The authors have compiled a first-rate guide to crisis and emergency management for all involved in this critical area, covering preparation, response and resilience. It is often the first few hours and days of an emergency that decide the success, or otherwise, of any response. Therefore, we need to have the right tools at hand to steer us through the inevitable disorder and this textbook provides a welcome compendium of the latest thinking, measures and standards to minimise that disruption.

By addressing ‘Knowledge, Systems and Processes’ in the first part of the guide, and ‘Society and Psychology’ in the second part, it has been possible to cover a lot of ground that should be invaluable to newcomers and professionals alike. It is good to see a complete and final chapter (Part 2, Chapter 10) devoted to public inquiries and the involvement that participants can expect as it is an expanding topic of relevance and interest.

It is also helpful to see how each chapter is supported by learning objectives, tasks, interviews and exercises that expand the understanding of the subjects in the face of growing complexity. The topic of societal resilience is the focus of Part 1, Chapter 2, and with the interest in a whole-of-society / system approach, it is encouraging to see strategies, assessment tools and models offered: case studies and best practices further enhance the text.

This book is well worth reading and having ready for the next crisis.

Robert Hall, Co-founder of Resilience First