1st Edition
Retaining Expert Knowledge What to Keep in an Age of Information Overload
Part 1: The Outflow of Corporate Knowledge. 1. The Largest Generation Leaves a Gap. 2. Prioritize Your Corporate Assets. 3. Succession Planning with Your SMEs. 4. The Experts’ Discernment. Part 2: Knowledge Management in the Age of Exponential Technological Advances. 5. Collection, Storage, and Delivery Challenges for Capturing Expertise. 6. Creating a Tech Plan for Capturing Expertise. 7. The Benefits of Terrific Technology. 8. Assessing Future Learning Needs in An Age of Industrial Dislocation. Part 3: The Nature of Expertise and the Art of Managing Experts. 9. The Nature of Expertise. 10. Knowledge Capture Using Experts within the Proven ADDIE Framework. 11. Managing the 10 Types of Experts. 12. Tips, Tools, and Checklists for Wrangling Experts. 13. Experts of the Future.
Biography
Peggy Salvatore is a business writer, author, and training consultant working with organizations to help them preserve valuable corporate assets. She has a BA in journalism from Temple University and an MBA with a concentration in strategy and economics from New York Institute of Technology.






