1st Edition

Revisiting Value Co-creation and Co-destruction in Tourism

160 Pages
by Routledge

160 Pages
by Routledge

160 Pages
by Routledge

This book assists the better understanding of value co-creation and co-destruction in tourism development by bringing together different perspectives and disciplines. It provides some examples of how value can be co-created or co-destroyed within the context of tourism. Tourism is susceptible to uncertainty and incidents that can directly impact the supply and demand of its discretionary... Read more

Introduction: Revisiting Value Co-creation and Co-destruction in Tourism 
Eleni Michopoulou, Nikolaos Pappas and Elena Cavagnaro 
1. Revisiting Online Tourism Forums as Vehicles for Value Co-destruction 
Aaron Tham and Mingzhong Wang 
2. The Role of Industry 4.0 Tools on Museum Attributes Identification: An Exploratory Study of Thyssen-Bornemisza National Museum (Madrid, Spain) 
Alicia Orea-Giner, Carmen De-Pablos-Heredero and Trinidad Vacas-Guerrero 
3. Generating and Sustaining Value Through Guided Tour Experiences’ Co-Creation at Heritage Visitor Attractions 
Kamila Bezova and Iride Azara 
4. Tourist–Tourist Social Interaction in the Co-creation and Co-destruction of Tourism Experiences among Chinese Outbound Tourists 
Xing Han, Carolus L. C. Praet and Liyong Wang 
5. Value Co-Creation and Co-Destruction: Considerations of Spa Servicescapes 
Louise Buxton and Eleni Michopoulou 
6. Destination Image Co-creation in Times of Sustained Crisis 
Kyriaki Glyptou 
7. Co-creating Value in Desert Tourism Experiences 
Eleni Michopoulou, Idrees Al-Qasmi and Claudia Melpignano 

Biography

Elina (Eleni) Michopoulou is Associate Professor in Business Management at University of Derby, UK. Eleni has published over 60 academic journal articles, book chapters and conference papers, sits on the editorial board of over 10 high impact academic journals and is the editor-in-chief of the International Journal of Spa and Wellness.

Nikolaos Pappas is Associate Professor in Tourism, Hospitality and Events and the Director of CERTE (Centre for Research in Tourism Excellence) at the University of Sunderland, UK. His research interests focus on tourism planning and development, and risk and crisis management.

Elena Cavagnaro is Professor of Sustainability in Hospitality and Tourism at NHL Stenden University of Applied Sciences. Elena has consulted several organizations in sectors such as hospitality, retail and health care on sustainability strategy and implementation. Her research focuses on sustainability within social, organizational and individual spheres.