1st Edition
Reworking the Workplace Connecting people, purpose and place
The office has changed forever. Emerging from the pandemic, the workplace has undergone its greatest disruption since the dawn of the service economy. Covid has rewritten the rule book about how, when, where and even why we work. How can investors, developers, designers, operators and users of office buildings navigate this new climate of uncertainty to create successful places to work in the future? Reworking the Workplace delves into this changing landscape. Divided into three sections – People, Purpose and Place – it identifies the emerging trends in the reworking of work culture and offers insights into innovations and ideas that will inform the workplace of tomorrow. In doing so, it recognises the enduring importance of physical place for meaningful human connection and explores how this must be refocussed in an increasingly virtual world.
- Featuring over 50 international case studies, including Amazon Fresh, Brent Cross Town London, Capita Springs Singapore, Carrefour, Diageo, Disney, King’s College London, Mission Rock San Francisco, Salesforce, Virgin Money and WeWork
- Tackles topical workplace themes: hybrid working, wellbeing, ESG, operationalising working experience, value of place, experience destinations, physical/virtual interface and future cities
- Combines essential design guidance with up-to-date workplace thinking throughout.
ACKNOWLEDGEMENTS
FOREWORD
AUTHOR BIOGRAPHIES
INTRODUCTION
PART I – PEOPLE
1. THE IMPACT OF THE COVID PANDEMIC ON WORK, CULTURE AND COMMUNITY
2. HYBRID WORKING
3. THE IMPACT OF BUILDINGS ON WELLBEING
4. ESG – WITH A FOCUS ON THE ‘S’, AND THE BUILT ENVIRONMENT
PART II – PURPOSE
5. OPERATIONALISING THE WORKPLACE EXPERIENCE
6. THE VALUE AND PUPOSE OF PLACE
7. EXPERIENCE DESTINATIONS PART III - PLACE
8. FUTURE CITIES
9. PHYSICAL/VIRTUAL INTERFACE
10. WORKPLACE ECOSYSTEM, COMMUNITIES AND PLACE SUMMARY
REFERENCES
BIBLIOGRAPHY
INDEX
IMAGE CREDITS
Biography
Nicola Gillen is an architect, author and teacher, specialising in the relationship between people and the built environment. She is widely recognised across the industry as a leading authority on workplace strategy, design and behaviour change management. Nicola draws from 25 years’ of project experience working with occupiers and developers internationally. She is an International Partner, Consulting and Total Workplace, at Cushman and Wakefield, EMEA.
Richard Pickering is a real estate strategist, thought leader and innovator. He is a futurist and keynote speaker on the evolution of real estate and publishes a regular blog and podcast. Trained as both a lawyer and chartered surveyor, Richard’s career has focused on urban renewal, economics, regeneration, technology and corporate strategy. Richard is an International Partner, Innovation, at Cushman & Wakefield, EMEA.
