2nd Edition

Risk Management for Events





ISBN 9780367260644
Published December 28, 2020 by Routledge
422 Pages 61 B/W Illustrations

USD $59.95

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Book Description

Risk Management for Events is a comprehensive and practical guide that supports academic and professional development programs to prepare individuals for entering or advancement in the international events industry.


Events of all types are produced every day for all manner of purposes, attracting all sorts of people. Creating and managing the environment in which these people will gather carries with it awesome responsibilities — legal, ethical, and financial. To provide a safe and secure setting and to operate in a manner that ensures that the hosting organizations or individuals achieve their objectives in a proper and profitable way, event risk management must be fully integrated into all event plans and throughout the event management process.

This new edition has been revised and updated to include:

  • New case studies and examples from a wide range of international destinations and different types of events.
  • Updated statistics and data throughout.
  • New content on emergent risk, on-site decision-making, terrorism, and public health, including the COVID-19 pandemic, and corruption within events.
  • Updated online material, including a case study archive and weblinks to useful resources.


This will be an invaluable resource for all those studying events management.

Table of Contents

About the authors

Series preface

Preface to this edition

List of figures

List of tables

Part One: Understanding risk management

1. The role of risk management for events

Introduction

Risk, management, and risk management

The role and scope of events

The role and scope of event management

The integration of risk management and event management

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

Case study

2. The risk management process, tools, and techniques

Introduction

The risk management process

The tools and techniques for effective risk management

Summary

Chapter review challenge

Key terminology

Discussion Topic: Fat Tail Risk and Events

Exercise

Part Two: The scope of risk management

3. Legal and ethical compliance

Introduction

Legal responsibility

Contracts and other legal documents

Statutory and regulatory obligations

Event-specific legislation

Compliance management

Ethical issues

Summary

Chapter review challenge

Key terminology

4. Health and safety

Introduction

Life safety codes

Public health issues

Occupational health and safety

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

Research Exercise

5. Loss prevention, corruption, and security

Introduction

Loss prevention

Contingency and continuity planning

Corruption

Risk financing and insurance

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

Case study: The Long Spoon

6. Emergency preparedness

Introduction

Emergency management

Mitigation

Preparedness

Response

Recovery

Evacuations

Medical emergencies

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

Part Three: Organizational safeguards

7. Administrative safeguards

Introduction

Time management

Financial management

Human resources management

Procurement management

Systems management

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

8. Communications

Introduction

Communications management

Information management

Stakeholder management

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

9. Marketing issues

Introduction

Marketing plan

Promotions

Public relations

Sponsorship management

Sales activities

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

Part Four: Operational safeguards

10. Program design

Introduction

Designing the experience

Designing the environment

Food and beverage service

Entertainment

Production elements

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

11. Site management

Introduction

Site selection

Site planning and development

Infrastructure management

Managing the logistics

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

12. Attendee and crowd management

Introduction

Attendee and participant management

Crowd management and security

Attendee care and comfort

Summary

Chapter review challenge

Practical risk management exercise

Key terminology

Part Five: Appendices

Appendix A: Event concept worksheet

Appendix B: Risk register worksheet

Appendix C: Site inspection checklist

Appendix D: Security plan worksheet

Appendix E: Sample instructions for security personnel

Appendix F: Emergency plan worksheet

Appendix G: Disaster preparedness supply kits

Appendix H: Sample change order form

Appendix I: Radio protocol

Appendix J: Sample contact list

Appendix K: Sample incident report form

Appendix L: Stakeholder analysis worksheet

Appendix M: Site plan worksheet

Bibliography

Index

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Author(s)

Biography

Julia Rutherford Silvers, Certified Special Events Professional, was an adjunct faculty member in the Tourism and Convention Administration Department of the University of Nevada in Las Vegas.

William O’Toole is a consultant working around the world as an events development specialist for organizations such as the European Commission, Deloitte, and the United Nations as well as national and state governments, private companies, and cities.