1st Edition

Robots and their Impact on Hospitality Leadership

Edited By Marco Valeri Copyright 2026
182 Pages 6 B/W Illustrations
by CRC Press

182 Pages 6 B/W Illustrations
by CRC Press

This book analyzes how human resource experts perceive that robots and evolving technologies will impact leadership behaviors and human resource management in the hospitality industry. As with any new technological innovation, organizations must balance the opportunities afforded by robots with the pressures that are placed on existing organizational processes and strategies. They need to... Read more

1.       Nexus Between AI Robots and Conventional Leadership Strategy in the Hospitality Industry

Bapon Chandra Kuri, Md. Nahiduzzaman, Shadia Sharmin, and Marco Valeri 

2.       Robotics at Play: Leadership Transformations in All-Inclusive Resorts

Carimo Rassal, Luana Beckmann, and Miguel Pinheiro 

3.       Redefining Service: Robotics, Leadership, and the Green Collar Revolution in the Hospitality Industry

Jeetesh Kumar and Praveena Nair Sivasankaran

4.       An Empirical Study on the Impact of Social Media on Customer Decisions: In the Perspective of Hotel Guest

Santosh Kumar Bisoi

5.       The Human Factor in Automation: Investigating the Role of Leadership and Service Quality in Hotel Employees' Intentions to Use Robots
Dimitrios Belias, Angelos Ntalakos, Ioannis Rossidis, and Vasilios Kefis

6.       Effect of Service Robots on Service Jobs: A Meta-analysis

Klaas Koerten

7.       Navigating the Nexus: Leadership Strategies in the Era of Service Robots

 João Farinha and Maria de Fátima Pina

8.       Embracing Robotics: Exploration of the Transformative Impact of Robots on the Practices of Leadership in the Hospitality Industry

Manisha Paliwal, Chandra Prakash, and Omkar Jagdish Bapat

9.       Smart Technology and Robotics Applications in the Hospitality Industry in Türkiye: Potential Advantages and Challenges

Buse Kekeç and Gül Erkol Bayram

Biography

Marco Valeri is Associate Professor of Organizational Behavior at Niccolò Cusano University, Italy. He is Honorary Associate Professor at the University of Pannonia, Hungary.

He is a member of several editorial boards of international tourism journals, and reviewer and editor of several handbooks on entrepreneurship, tourism, and hospitality management.