Participatory design is about the direct involvement of people in the co-design of the technologies they use. Its central concern is how collaborative design processes can be driven by the participation of the people affected by the technology designed. Embracing a diverse collection of principles and practices aimed at making technologies, tools, environments, businesses, and social institutions more responsive to human needs, the International Handbook of Participatory Design is a state-of-the-art reference handbook for the subject.
The Handbook brings together a multidisciplinary and international group of highly recognized and experienced experts to present an authoritative overview of the field and its history and discuss contributions and challenges of the pivotal issues in participatory design, including heritage, ethics, ethnography, methods, tools and techniques and community involvement. The book also highlights three large-scale case studies which show how participatory design has been used to bring about outstanding changes in different organizations.
The book shows why participatory design is an important, highly relevant and rewarding area for research and practice. It will be an invaluable resource for students, researchers, scholars and professionals in participatory design.
Table of Contents
Preface. 1. Participatory Design: An introduction by Toni Robertson and Jesper Simonsen Section I: Participatory Design – Contributions and Challenges 2. Heritage: Having a Say by Finn Kensing and Joan Greenbaum 3. Design: Design Matters in Participatory Design by Liam Bannon and Pelle Ehn 4. Ethics: Engagement, Representation and Politics-In-Action by Toni Robertson and Ina Wagner 5. Ethnography: Positioning Ethnographic within Participatory Design by Jeanette Blomberg and Helena Karasti 6. Methods: Organizing Principles and General Guidelines for Participatory Design Projects by Tone Bratteteig, Keld Bødker, Yvonne Dittrich, Preben Mogensen, and Jesper Simonsen 7. Tools and Techniques: Ways to Engage Telling, Making and Enacting by Eva Brandt, Thomas Binder and Elizabeth Sanders 8. Communities: Participatory Design For, With, and By Communities by Carl DiSalvo, Andrew Clement and Volkmar Pipek Section II: Outstanding Applications of Participatory Design 9. Global Fund for Women: Integrating Participatory Design into everyday work at a global non-profit by Randy Trigg and Karen Ishimaru 10. Health Information Systems Program: Participatory design within the HISP network by Jørn Braa and Sundeep Sahay 11. ACTION for Health: Influencing Technology Design, Practice and Policy Through Participatory Design by Ellen Balka
Jesper Simonsen is Professor of Design Studies in the Department of Communication, Business and Information Technologies at Roskilde University, Denmark. Since 1991 he has conducted research in collaboration with industry on Participatory Design developing theories and methods for IT design in an organizational context. His publications include Participatory IT Design: Designing for business and workplace realities (MIT Press, 2004), and Design Research: Synergies from interdisciplinary perspectives (Routledge, 2010).
Toni Robertson is Professor of Interaction Design in the Faculty of Engineering and Information Technology at the University of Technology, Sydney (UTS). Her research focuses on understanding and designing the interaction between people, their activities and technology, and the issues surrounding the use of technology in actual work and social settings. Her work has been published widely in the Interaction Design, Participatory Design, Human Computer Interaction and Computer Supported Cooperative Work literature.