1st Edition

Run Grow Transform Integrating Business and Lean IT

By Steven Bell Copyright 2013
    372 Pages
    by Productivity Press

    Your customers want innovation and value, and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence, reduce costs while improving quality, enable efficient growth, and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders show you how guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use, Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines, showing you how to: Drive enterprise outcomes and strategy through adaptive Business/IT learning Maximize collaboration, leverage the knowledge and skills of your teams Overcome enterprise-wise obstacles commonly encountered by Agile development teams Improve infrastructure reliability and cost, learn how to get the best results from operations frameworks including ITIL, COBIT and ISO 20000 Apply Lean principles to Enterprise Architecture and Business Process Management disciplines Make informed, value-based choices about outsourcing Tap into big data and social media to listen to and interact with the virtual voice of your customers Streamline management, collaboration, and communication systems Identify and measure the right things that lead to customer value What readers are saying: This book focuses on the most critical and challenging issue for any aspect of the development or use of IT: creating a collaborative learning culture.Jeffrey K. Liker, Shingo Prize-winning Author of The

    CREATING A FRAMEWORK FOR BUSINESS AND LEAN IT INTEGRATION In Pursuit of Growth and Innovation; Steve Bell Value Streams: Aligning Resources to Create Value; Steve Bell Integrating IT Capabilities into Value Streams; Steve Bell Leveraging Value Stream Resources; Steve Bell Speeding Ideas to Market; Steve Bell Measuring Value; Steve Bell Lean Leadership and the Lean Management System; Steve Bell The Lean Learning Enterprise; Steve Bell INTEGRATING THE LEAN IT COMMUNITY; Steve Bell Lean Enterprise Architecture: An Architectural View of IT Value Stream Flow; Charles Betz Lean and Business Process Management: Seeing the Whole; Paul Harmon and Sandra Foster Lean IT Service Management: Understanding and Navigating the Cultural Silos of IT Value Streams; Troy Dumoulin Lean ERP: Combating Complexity and Accelerating Change; Steve Bell Lean Software Development: Exploring the Principles of Value and Flow; Mary Poppendieck Lean Data Management: The Invisible Dimension Supporting the Flow of Value; John Schmidt Lean Business Intelligence: Listening to the Virtual Voice of the Customer; Steve Bell Appendices: What Is Lean IT? A Working Definition; Steve Bell Additional Lean Resources; Steve Bell Case Study: Ci T: Doing the Right Things; Bruno Guicardi Case Study: ING Bank Netherlands: Our Lean IT Transformation Journey; David Bogaerts and Jael Schuyer Case Study: Netsis: An ERP Publisher's Lean IT Journey; Murat Ihlamur

    Biography

    Steve Bell began his career in the early 1980s as an accountant, where he learned to appreciate the underlying information and systems needed to run a business. When IBM introduced the first PC, he joined the world of IT at the very beginning of the ERP industry evolution. He first became acquainted with Lean principles and practices in the early 1990s, when he quickly realized that the key to creating effective IT systems was engaging employees in the simplification and continuous improvement of business processes before investing in information systems. He applied this philosophy to ERP and software development projects, which led to his first book, Lean Enterprise Systems (Wiley, 2006). The success of this book led him more deeply into the practice of Lean IT, where he began facilitating kaizen events and strategy deployment initiatives, while integrating Agile software development and IT Service management with the fundamental Lean principles. This led to his second book, Lean IT (Productivity Press, 2010), which received the 2011 Shingo Prize for Operational Excellence research award. Steve serves on the faculty of the Lean Enterprise Institute. He travels worldwide presenting workshops, leading gemba walks, and advising clients on applying Lean IT principles and practices to solve their daily business challenges, including fast and effective governance and portfolio management, continual IT service improvement, end-to-end application development lifecycle management, ERP agility and continuous improvement, and the design of effective measurement systems that help teams focus on the right things. In addition to his work leading Lean IT transformation, Steve and his wife Karen are actively involved in the nonprofi t and nongovernmental organization (NGO) community. As founders of Lean4NGO (http://www.Lean4NGO.org), their mission is to bring Lean practices to humanitarian aid organizations, improving operational efficiency (use of scarce resources) and effectiveness (improved outcomes) to benefit the three billion people living at the bottom of the pyramid on less than $2 a day. Steve may be reached through his website at http://www.LeanITStrategies.com.