© 2012 – Routledge
If you do what you've always done, you'll get what you've always got, and if it's not good enough, you need to do something else. As project complexity increases, so too does the need to do new things. The existing Project Management tools - examples being Earned Value Management, PRINCE2, Lifecycle Management, PMBOKÂ® - are incredibly useful; but they were designed for linear project development in a stable, understood environment. We term them 'First Order'. Second Order Project Management (PM) goes beyond, addressing the issues of a complex, unstable, uncertain environment with all its associated difficulties. Second Order PM has to address four major issues: the conspiracy of optimism, inappropriate contracting models, the application of methods and tools capable of dealing with complexity, and the need for creative, inspirational, adhocratic leadership. These problems are compounded by the need to convince executive sponsors from different disciplines to invest in the necessary process improvement - this book is designed to help alleviate the frustration that every member of the profession has experienced when trying to gain such approval. Illustrated by interviews with an international group of very senior managers responsible for managing highly complex projects, Michael Cavanagh explains why there is nothing magical, or even complicated, about Second Order PM. The techniques discussed include aspects of System Thinking, Experiential Learning and its application, Ethics and Governance, Stakeholder Relationships, Appropriate Contracting Models, Outcome-driven Management and Leadership Behaviour, all recognised as increasingly necessary in direct proportion to the complexity of the project at hand.
’I liked the practical views / examples of the author as well as his ability to take a difficult subject and tackle it in this short book…and I came away with a few new nuggets of knowledge. I would recommend this to people interested in project management and projects in general. The idea of complex projects is right on the mark and what we do with this information is up to the individual reader. It is a book that will allow you to think differently, and give you some ideas on how to approach project management from a different perspective.’ Michael O’Conner, A. James Clark School of Engineering, University of Maryland, USA ’This book is worth a read if you’re facing a new more complex challenge than you are used to or you want to improve the outcomes of your projects. As the author says, doing things the same way will produce the same results, so go on be brave, open your mind and try something different.’ Duncan Chappell, PMP, President PMI UK Chapter ’This is a concise, easy to read, almost conversational book, which will make you think about how you manage a complex project. The author gives the reader insights not only from his 40 year career… but latterly his work on experiential learning.’ Project Management Institute, UK Chapter ’An excellent chapter on turning lessons identified into lessons learned, and I am going to recommend this book to some of my fellow project managers on the strength of that chapter alone’ Project magazine, June 2012 ’The idea of why projects are so complex is broken down into the author’s ideas, and he suggests what drivers make up the project’s complexity. The author is very passionate about project management and making projects less complex…I would recommend this to people interested in project management and projects in general…The idea of complex projects is right on the mark and what we do with this information is up to the individual reader. It is a book that will allow you to think
Contents: Foreword; Introduction; Part I Uncertainty, Complexity and Impact on Projects: What makes projects complex?; First and second order project management; Leadership in an uncertain world; Outcomes and ethics. Part II Second Order Tools and Tactics: The systems approach to project management; Experiential learning; Appropriate contracting; Conclusion; Appendices; References; Some suggestions for further reading; Index.