Security Manager's Guide to Disasters : Managing Through Emergencies, Violence, and Other Workplace Threats book cover
1st Edition

Security Manager's Guide to Disasters
Managing Through Emergencies, Violence, and Other Workplace Threats

ISBN 9781138113695
Published July 13, 2017 by CRC Press
408 Pages

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Book Description

Terrorist or criminal attack, fire emergency, civil or geographic disruption, or major electrical failure—recent years have witnessed an increase in the number of natural disasters and man-made events that have threatened the livelihoods of businesses and organizations worldwide. Security Manager’s Guide to Disasters: Managing Through Emergencies, Violence, and Other Workplace Threats examines the most significant emergencies that may confront the security manager and provides comprehensive guidance on how to prepare for a potential crisis, what to do in the event of one, and how to mitigate the effects.

Explores the Range of Disasters That Can Jeopardize Any Organization

The author discusses all types of disasters, covering a range of major occurrences that could threaten or harm any business or institutional entity. These include terrorism, industrial espionage and sabotage, workplace violence, strikes, natural disasters, fires, medical emergencies—the topics run the gamut of events that security directors, loss prevention professionals, and risk managers may confront in the course of their duties.

Guidance Spans from Before an Event Occurs to Its Aftermath

The book provides strategies for preventing or reducing the severity of an incident and initiating immediate and professional responses to reduce the loss of life, injuries, property damage, and liability. It also provides instruction on adequate interaction and cooperation with public safety agencies, local government, and other public and private utility services. By focusing on response, recovery, and restoration, this essential reference lays out a system for placing the business or institution back into operation as soon as possible.

Table of Contents


Loss Prevention

The Objective for Security and Safety

Disaster Defined

Loss Prevention: Safety and Security Defined

The Role of the Loss-Prevention Manager

The Necessary Attributes of a Loss-Prevention Manager

The Emergency Procedure Plan

Emergency Planning

The Emergency Response Team

Protective and Emergency Equipment

In Summary


Specific Threats and Emergencies

Threat Assessment

Critical Business Threats That Cause Emergency Situations


Terrorism Defined

Public Awareness

Combating Terrorism


Types of Terrorist Incidents

Targets of the Terrorist

Weapons of Mass Destruction of the First Class

Threat of an ABC Attack

Atomic (Nuclear and Radiological) Attack

Biological Attack

Chemical Attack

Weapons of Mass Destruction of the Second Class

Bombs, Bomb Types, and Their Effectiveness

Public Awareness


Bombs and Bomb Threats

The Warning

Building Explosion

Threat Analysis

Suspicious Packages and Mailings


Claimed Responsibility for the Detonation of the Device

Other Serious Emergencies That Can Become a Disaster


Industrial Espionage

Computer Theft and Sabotage

Emergence of Cyber Terrorism

Cyber Criminal and Terrorist Activity

The Protection of Proprietary Information

IT Security

Intellectual Property – Intrusion and Safety Precautions: Patents, Trademarks, Copyright, and Trade Secrets

Protection from Loss

The Four Deadly Security Sins


Natural, Accidental, and Intentional Occurrences

Man-Made Disasters and Catastrophes

Haphazard and Unplanned Disasters

Natural and Common Environmental Occurrences


Earthquakes and Volcanic Eruption



Excessive Rain, Snow, and Blizzards

Coastal Flooding

Global Warming

Accidental, Intentional, or Unintentional Acts


Fire: Natural, Accidental, and Arson

Gas Leaks

Chemical Spills

Human Events

Public Events

Accidental Occurrences and Medical Emergencies

Infectious and Health Hazards

Bloodborne Pathogens

Hazards in the Workplace

Hazardous Materials

Chemical and Toxic Spills


Fire Science and Fire Classification

Fire Science and Classification Defined

Fire Emergency

The Effect of Fire upon People

The Fire Command Station

Fire Extinguishers and Hardware

Fire Strategy and Training

Fire Safety Procedures and Guidelines

The Fire Safety Director

Assignment and Responsibilities of Safety Personnel


The Disaster Management Process


Business Disruption

Command Structure

Operational Objectives

Disaster Preparedness Considerations

Pre-Incident Planning and Assignment of Responsibility

Disaster Management of the Incident

Identification and Evaluation

Outline for Risk Determination and Evaluation

Training Assessment

Drills and Inspections

Response and Control of the Incident

The Response Process

The Stabilization Process

Considerations and Post Planning

Recovery and Restoration of Services

The ANSIR Program

National Security Threat List

Larceny and Liability Concerns during Emergencies

The Media: Cautions and Controls


Terrorism and Violence

Control and Prevention

Violence in the Workplace

Workplace Violence Defined

OSHA Categories of Violence

Workplace Violence: A Perspective

Specific Acts of Violence

Effect of Violence on the Workplace

Causes of Violence

Characteristics of Persons Who Commit Acts of Violence in the Workplace

Abnormal Behavior

Evaluating the Threat

Increasing the Level of Safety in the Workplace

Legal Pitfalls and Responsibilities

Policies and Procedures

The Documentation of Poor Performance or Abnormal Behavior

The Responsibility of the Loss-Prevention Department

Investigation, Evaluation, and Documentation

Records and Reports



Picket Actions: Lawful and Unlawful

Accepted Business Practices

Civil Disturbances

Building Security and Access Control

Prevention Strategies


Familiarization with Criminal and Civil Litigation



The Application of Criminal or Civil Law

Criminal Law

Criminal Liability

Liability of Corporations

Civil Law

The Question of Foreseeability

Civil Liability

Basis for the Lawsuit

Liability Contemplated

Criminal and Civil Liability and its Effect on Loss-Prevention Personnel

Premises Liability

The Question of Security Negligence

The Invitee

The Licensee

The Trespasser

Vicarious Liability


Defense by a Company in a Lawsuit

Product Liability

Product Liability Defined

Contractual Liability

Contract Law

The Criminal and Civil Litigation Process



Privacy Rights and Civil Rights Violations

Violation of Civil Rights

The Civil Rights Act of 1964

The "Color of State Law"

Sexual Harassment

The Americans with Disability Act (ADA)

The Invasion of Privacy and Defamation

The Right to Privacy

Covert Surveillance

Wiretaps and Telephone Recordings

Defamation: Libel and Slander

Lawful Search of the Person

Employee Searches

Incident Investigation

Control of the Scene

Accident Investigation and Insurance Fraud

Appendix A

Emergency Procedures – Summarized

Basics of Disaster Management

Civil Disorder Procedures

Workplace Violence – Mediation and Conflict Resolution

Evaluation of Bomb Threat Credibility

Bomb Threat Procedures and Search Techniques

The Fire Safety Plan – Summarized

Atomic, Biological, and Chemical Weapons Defined

Environmental Effects Considered

Appendix B

Training in Security and Safety

The Safety Committee

The Bloodborne Pathogen Act, Hazard Communication Act, and Hepatitis Clarified





Homeland Security

The Homeland Security Advisory System

Web Sites



View More



Anthony D. Manley retired from the Nassau County Police Department after twenty-six years as a patrol officer, plainclothes officer, detective investigator, and supervisor.

During the last twelve years of police service, Mr. Manley served as a New York State certified police instructor at the police academy, specializing in areas such as management, supervision, and operational standards. Concurrently, during that period, he was assigned to the Departmental Inspection Unit; a specialized squad of administrative officers that conducted detailed examination and analysis, along with internal management and operational audits of all commands within the department, reporting directly to the Commissioner of Police.

Since leaving the department, he has several years’ experience as a security consultant, including eleven years in contractual and proprietary management and administrative positions in the private retail sector.

Moreover, during the period 1992 to 2005, Mr. Manley was a certified New York State Security Guard Instructor, curriculum developer and senior instructor for a large private school specializing in security officer training, disaster management, loss prevention, supervisory and management development and assorted professional and management training programs and seminars.

Mr. Manley has earned an Associate Degree (AAS) in Criminal Justice, a Baccalaureate Degree (BA) in Criminal Justice Management, and a Master of Public Administration degree (MPA). Among his affiliation with various active and retired police associations, he also is a Past President of the Retired Police Association of the State of New York, Inc.


"… covers a great breadth of subject matter ... . Starting with a topic familiar to many readers-loss prevention-he moves on to address planning, terrorism, weapons of mass destruction, threats to IT, natural disasters, fires, workplace violence, and the law. … The visual presentation is professional, with quality materials, such as explanatory tables and illustrations. Almost 100 pages of the book are dedicated to the four appendices containing examples of policies and procedures, training topics, homeland security considerations, and a listing of Web sites. Also included are endnotes, a glossary, bibliography, and index. … The book provides a broad overview that could be useful to entry-level professionals … ."
—Paul D. Barnard, CPR CISM, Security Manager, U.S. Department of Defense, in Security Management, August 2010

"… the author clearly has a meticulous eye for detail … the arrangement of his material is extremely logical. This is especially true of the series of appendices, which give step-by-step advice on subjects as diverse as systems for searching buildings for bombs and dealing with violence in the workplace."
—Jacky Steemson, in RoSPA Occupational Safety & Health Journal, August 2010

"…provides strategies for preventing or reducing the severity of an incident and initiating immediate and professional responses to reduce the loss of life, injuries, property damage, and liability. It also provides instruction on adequate interaction and cooperation with public safety agencies, local government, and other public and private utility services. The author lays out a system for placing the business or institution back into operation as soon as possible."
ASIS Dynamics, March / April 2010