Table of Contents
Dedication
Introduction
Chapter 1: Aligning on the CISO Role
The Importance of Information Security
Enterprise Reach
Executive Level Access
Putting It All Together
Chapter 2: Security Relationship Management Defined
Chapter 3: Marketing Concepts Re-Imagined
Getting Started
Product
Price
Place
Promotion
Chapter 4: Segmentation (Not the Network Kind)
Chapter 5: Segmentation Suggestions
Corporation
Board of Directors
Executive Team
Cybersecurity Governance Committee
Top Cybersecurity Proponents
Other Committees
Business Unit
Manufacturing
Distribution
International
Human Resources/Talent Management
Finance
Sales
Information Technology (IT)
Digital & eCommerce
Communications/Investor Relations
Legal (Including Outside Counsel)
Internal Audit
Top Cybersecurity Vendors
The Cybersecurity Team
Chapter 6: The Core Attributes of Segments
Critical Stakeholders
Metrics & Measurements
Segment Contributions
Segment Details
Feedback Loops
Compliance Requirements
Cultural Considerations
Documentation Retention
Chapter 7: The ABC’s of SRM
Connection Status
Advocate
Connection
Initial Interaction
Shadow
Tracking Connections
Connection Information
Top Initiatives
A Level Deeper
Chapter 8: SRM Analytics
Scenario One
Scenario Two
Scenario Three
Broader Themes
Chapter 9: Moving Outside of Your Corporation
Frequency
Scale
Data Elements
Vendor Relationships
Chapter 10: Addressing Challenges
Managing Engagement Challenges
Oversaturation & Balancing the Message
Unconventional Measures
Geographical Challenges
Company Size
Chapter 11: The Future of SRM
Appendix: SRM Toolkit
SRM Discussion Topics
Industry-specific Relationship Building
Biography
Lee Parrish is an award-winning technology executive with over two decades of unique experience in blending cybersecurity expertise with essential business competencies. As a Chief Information Security Officer, he has built customized cybersecurity strategies for global Fortune 500 corporations and has led real-world incident responses to cyber events. Lee has served as a trusted advisor on cybersecurity to multiple boards consisting of Chief Executive Officers, a former White House Chief of Staff, retired high-ranking military officers and a former U.S. Presidential candidate.
Lee possesses two graduate degrees and is certified as both a Boardroom Qualified Technology Expert as well as a Certified Information Systems Security Professional. He has published numerous articles in industry journals, contributed to a best-selling information security book, and authored The Shortest Hour: An Applied Approach to Boardroom Governance of Cyber Security, as well as a children’s book on cybersecurity. He is a frequent speaker at international security conferences and a guest on various podcasts.
Lee is a combat veteran of the United States Marine Corps.
Security Relationship Management is notable for applying marketing theory to cyber
leadership. He replaces talk of firewalls with the “four Ps”. He argues that CISOs
must intentionally design their services, decide when to outsource, manage how
those services are delivered, and build a recognizable brand in a healthcare system
that translates into risk-based service catalogues, differentiated support for clinicians
and executives, and concise briefings that keep security visible without spamming
busy staff.
The heart of the book is stakeholder segmentation. Parrish recommends mapping
the organization into discrete groups—boards, executive teams, business units, and
vendors—and tailoring messages and metrics to each. An accompanying ABC
model and simple scoring system track relationship strength by rewarding face-to-
face engagement and flagging long gaps.
Where the book shines is in its emphasis on soft skills. Parrish warns against
carpetbombing stakeholders with alerts, urges leaders to align security initiatives
with their “wants,” and suggests small gestures—handwritten notes, coffee chats—to
build trust. This focus on branding and relationships encourages CISOs to evolve
from reactive technologists into advisors who speak the language of the business.
The drawback is that healthcare-specific issues like HIPAA and medicaldevice
security get only passing mention, and smaller teams may struggle to maintain
contact cards and scoring. Still, for those willing to adopt a marketing mindset, the
book offers a human framework for making security programs resonate with
stakeholders.
Keith Duemling, Chief Information Security OfficerJust finished reading Security Relationship Management: Leveraging Marketing Concepts to
Advance a Cybersecurity Program by Lee Parrish LinkedIn, and I’m genuinely inspired.
As someone deeply interested in auditing policy and governance around GenAI and information
security, this book resonated with me on multiple levels. Parrish’s approach to integrating
marketing principles into cybersecurity leadership is not just innovative: it’s practical, human-
centred, and refreshingly actionable.
What stood out most was the concept of Security Relationship Management (SRM)—a
structured, data-driven way to build and nurture relationships across the enterprise. It’s a
reminder that cybersecurity isn’t just about controls and compliance; it’s about people, trust, and
strategic alignment.
“If you aspire to be in a role and wish to be in a position of contributing more, act like you are
already in that role.” — Lee Parrish
This quote hit home. It’s a call to lead with intention, to build bridges across departments, and to
elevate the CISO role from technical guardian to strategic partner.
Whether you're a security leader, auditor, or someone navigating the intersection of business and
technology, this book offers a compelling roadmap for making cybersecurity personal, relevant,
and impactful.
Highly recommended for anyone looking to deepen their influence and build meaningful
connections in the cybersecurity space.
Posted to LinkedIn by Yves Genest, Senior Executive and Experienced Internal
and Performance Audit.
Security Relationship Management is notable for applying marketing theory to cyber
leadership. He replaces talk of firewalls with the “four Ps”. He argues that CISOs must
intentionally design their services, decide when to outsource, manage how those services are
delivered, and build a recognizable brand in a healthcare system that translates into risk-based
service catalogues, differentiated support for clinicians and executives, and concise briefings
that keep security visible without spamming busy staff.
The heart of the book is stakeholder segmentation. Parrish recommends mapping the
organization into discrete groups—boards, executive teams, business units, and vendors—and
tailoring messages and metrics to each. An accompanying ABC model and simple scoring
system track relationship strength by rewarding face-to-face engagement and flagging long
gaps.
Where the book shines is in its emphasis on soft skills. Parrish warns against carpetbombing
stakeholders with alerts, urges leaders to align security initiatives with their “wants,” and
suggests small gestures—handwritten notes, coffee chats—to build trust. This focus on
branding and relationships encourages CISOs to evolve from reactive technologists intoadvisors who speak the language of the business. The drawback is that healthcare-specific
issues like HIPAA and medicaldevice security get only passing mention, and smaller teams
may struggle to maintain contact cards and scoring. Still, for those willing to adopt a
marketing mindset, the book offers a human framework for making security programs
resonate with stakeholders.Keith Duemling
Chief Information Security Officer






