1st Edition

Security Relationship Management and The Shortest Hour Two-Book Bundle

306 Pages
by CRC Press

1st Edition Security Relationship Management Leveraging Marketing Concepts to Advance a Cybersecurity Program Aligning information security to the goals and strategies of the business is paramount for ensuring risks are addressed, without an abundance of negative impacts to the company. But how does a Chief Information Security Officer (CISO) accomplish effective alignment? A security executive... Read more

Table of Contents

 

Dedication

 

Introduction

 

Chapter 1: Aligning on the CISO Role

               The Importance of Information Security

               Enterprise Reach

               Executive Level Access

               Putting It All Together

 

Chapter 2: Security Relationship Management Defined

 

Chapter 3: Marketing Concepts Re-Imagined

               Getting Started

               Product

               Price

               Place

               Promotion

 

Chapter 4: Segmentation (Not the Network Kind)

 

Chapter 5: Segmentation Suggestions

               Corporation

               Board of Directors

               Executive Team

               Cybersecurity Governance Committee

               Top Cybersecurity Proponents

               Other Committees

               Business Unit

               Manufacturing

               Distribution

               International

               Human Resources/Talent Management

               Finance

               Sales

               Information Technology (IT)

               Digital & eCommerce

               Communications/Investor Relations

               Legal (Including Outside Counsel)

               Internal Audit

               Top Cybersecurity Vendors

               The Cybersecurity Team

 

Chapter 6: The Core Attributes of Segments

               Critical Stakeholders

               Metrics & Measurements

               Segment Contributions

               Segment Details

               Feedback Loops

               Compliance Requirements

               Cultural Considerations

               Documentation Retention

 

Chapter 7: The ABC’s of SRM

               Connection Status

                              Advocate

                              Connection

                              Initial Interaction

                              Shadow

               Tracking Connections

               Connection Information

               Top Initiatives

               A Level Deeper

 

Chapter 8: SRM Analytics

               Scenario One

               Scenario Two

               Scenario Three

               Broader Themes

 

Chapter 9: Moving Outside of Your Corporation

               Frequency

               Scale

               Data Elements

               Vendor Relationships

 

Chapter 10: Addressing Challenges

               Managing Engagement Challenges

               Oversaturation & Balancing the Message

               Unconventional Measures

               Geographical Challenges

               Company Size

 

Chapter 11: The Future of SRM

 

Appendix: SRM Toolkit

               SRM Discussion Topics

               Industry-specific Relationship Building

 

 

Biography

Lee Parrish is an award-winning technology executive with over two decades of unique experience in blending cybersecurity expertise with essential business competencies. As a Chief Information Security Officer, he has built customized cybersecurity strategies for global Fortune 500 corporations and has led real-world incident responses to cyber events. Lee has served as a trusted advisor on cybersecurity to multiple boards consisting of Chief Executive Officers, a former White House Chief of Staff, retired high-ranking military officers and a former U.S. Presidential candidate.

Lee possesses two graduate degrees and is certified as both a Boardroom Qualified Technology Expert as well as a Certified Information Systems Security Professional. He has published numerous articles in industry journals, contributed to a best-selling information security book, and authored The Shortest Hour: An Applied Approach to Boardroom Governance of Cyber Security, as well as a children’s book on cybersecurity. He is a frequent speaker at international security conferences and a guest on various podcasts.

Lee is a combat veteran of the United States Marine Corps.

Security Relationship Management is notable for applying marketing theory to cyber
leadership. He replaces talk of firewalls with the “four Ps”. He argues that CISOs
must intentionally design their services, decide when to outsource, manage how
those services are delivered, and build a recognizable brand in a healthcare system
that translates into risk-based service catalogues, differentiated support for clinicians
and executives, and concise briefings that keep security visible without spamming
busy staff.
The heart of the book is stakeholder segmentation. Parrish recommends mapping
the organization into discrete groups—boards, executive teams, business units, and
vendors—and tailoring messages and metrics to each. An accompanying ABC
model and simple scoring system track relationship strength by rewarding face-to-
face engagement and flagging long gaps.
Where the book shines is in its emphasis on soft skills. Parrish warns against
carpetbombing stakeholders with alerts, urges leaders to align security initiatives
with their “wants,” and suggests small gestures—handwritten notes, coffee chats—to
build trust. This focus on branding and relationships encourages CISOs to evolve
from reactive technologists into advisors who speak the language of the business.
The drawback is that healthcare-specific issues like HIPAA and medicaldevice
security get only passing mention, and smaller teams may struggle to maintain
contact cards and scoring. Still, for those willing to adopt a marketing mindset, the
book offers a human framework for making security programs resonate with
stakeholders.


Keith Duemling, Chief Information Security Officer

Just finished reading Security Relationship Management: Leveraging Marketing Concepts to
Advance a Cybersecurity Program by Lee Parrish LinkedIn, and I’m genuinely inspired.
As someone deeply interested in auditing policy and governance around GenAI and information
security, this book resonated with me on multiple levels. Parrish’s approach to integrating
marketing principles into cybersecurity leadership is not just innovative: it’s practical, human-
centred, and refreshingly actionable.
What stood out most was the concept of Security Relationship Management (SRM)—a
structured, data-driven way to build and nurture relationships across the enterprise. It’s a
reminder that cybersecurity isn’t just about controls and compliance; it’s about people, trust, and
strategic alignment.
“If you aspire to be in a role and wish to be in a position of contributing more, act like you are
already in that role.” — Lee Parrish
This quote hit home. It’s a call to lead with intention, to build bridges across departments, and to
elevate the CISO role from technical guardian to strategic partner.
Whether you're a security leader, auditor, or someone navigating the intersection of business and
technology, this book offers a compelling roadmap for making cybersecurity personal, relevant,
and impactful.
Highly recommended for anyone looking to deepen their influence and build meaningful
connections in the cybersecurity space.
 
Posted to LinkedIn by Yves Genest, Senior Executive and Experienced Internal
and Performance Audit.


Security Relationship Management is notable for applying marketing theory to cyber
leadership. He replaces talk of firewalls with the “four Ps”. He argues that CISOs must
intentionally design their services, decide when to outsource, manage how those services are
delivered, and build a recognizable brand in a healthcare system that translates into risk-based
service catalogues, differentiated support for clinicians and executives, and concise briefings
that keep security visible without spamming busy staff.
The heart of the book is stakeholder segmentation. Parrish recommends mapping the
organization into discrete groups—boards, executive teams, business units, and vendors—and
tailoring messages and metrics to each. An accompanying ABC model and simple scoring
system track relationship strength by rewarding face-to-face engagement and flagging long
gaps. 
Where the book shines is in its emphasis on soft skills. Parrish warns against carpetbombing
stakeholders with alerts, urges leaders to align security initiatives with their “wants,” and
suggests small gestures—handwritten notes, coffee chats—to build trust. This focus on
branding and relationships encourages CISOs to evolve from reactive technologists into

advisors who speak the language of the business. The drawback is that healthcare-specific
issues like HIPAA and medicaldevice security get only passing mention, and smaller teams
may struggle to maintain contact cards and scoring. Still, for those willing to adopt a
marketing mindset, the book offers a human framework for making security programs
resonate with stakeholders.

Keith Duemling
Chief Information Security Officer