1st Edition

Shaping a DesignedUp Organisation The Journey to Design Maturity

By Emma Carter Copyright 2025
288 Pages
by Auerbach Publications

288 Pages
by Auerbach Publications

288 Pages
by Auerbach Publications

“Emma Carter reveals how organizations can shift from tech-centric to design-led, creating meaningful experiences. Through case studies and practical frameworks, she demonstrates how scaling design isn’t about adding more designers but transforming how organizations think and operate. This essential guide helps leaders embed design thinking at every level, turning transformation into a continuous... Read more

Introduction. Scaling Design Throughout the Organisation
1. The Business of Design
2. BusinessedUp
3. Becoming a DesignedUp Organisation
4. Recalibrating Systemic Beliefs
5. Upscaling Design
6. Pattern Matching and Transformation
7. You’ve Arrived
8.  Conclusion

Biography

Award-winning design leader, speaker, author, and mentor Emma Carter has more than 20 years of experience driving a customer-centric approach to problems. She has led organisations and teams through the journey of taking a human-centred approach to think from the user’s perspective and deliver value. Throughout her career, she has excelled at leading and nurturing teams, creating engaging digital products, visual and interactive design, branding and looking at the problem across all the customer, employee and brand touch-points to solve problems and create a personal and total brand experience.