1st Edition
Shingo on Shingo How the Insights, Principles, and Practices of the Shingo Prize Model Are Based on the Words of Shigeo Shingo
Table of Contents
Preface
Acknowledgements
About the Authors
Chapter 1: Shigeo Shingo’s Great Themes
Chapter 2: The Shingo Model
Chapter 3: Respect Every Individual
Chapter 4: Lead With Humility
Chapter 5: Seek Perfection
Chapter 6: Embrace Scientific Thinking
Chapter 7: Focus On Process
Chapter 8: Assure Quality At The Source
Chapter 9: Improve Flow & Pull
Chapter 10: Think Systemically
Chapter 11: Create Constancy Of Purpose
Chapter 12: Create Value For The Customer
Afterword
Biography
After 30 years of industry experience—including a decade working for a Japanese company—Ken Snyder joined the faculty of the Huntsman School of Business at Utah State University in 2008. This marked the beginning of his involvement with the Shingo Institute, where he has served as Executive Director and Chairman of the Institute’s Executive Advisory Board since 2015.
Andrew Dillon was Shigeo Shingo's principal interpreter and translator from the early 1980s until Dr. Shingo's death in 1990. He subsequently worked on the shop floor with other key management improvement pioneers from Japan and, together with Productivity Press, produced classic English-language versions of works on the Toyota Production System and related topics. Andrew remains active as a teacher in the revolution that continues to move outward from Dr. Shingo’s work.
