1st Edition

Six Sigma and Beyond Foundations of Excellent Performance, Volume I

By D.H. Stamatis Copyright 2001
416 Pages 50 B/W Illustrations
by CRC Press

416 Pages
by CRC Press

Cost reduction…productivity improvement…customer retention…enhanced bottom line…these are the promises of six sigma quality management. But what is six sigma? What are the secrets to six sigma success? By implementing the six sigma philosophy you can save millions of dollars in annual cost savings and product quality improvements. Six Sigma and Beyond: Foundations of Excellent Performance... Read more
INTRODUCTION
The Foundation of Any Quality System
6 Sigma Overview
Gearing Up and Adapting Six Sigma in Your Organization
TEAMS
A General Overview
The Changing Workplace
Communicating Communication
Team Development
Implementation
Team Improvement
General Issues
An Introduction to Problem Solving: Selected Tools and Methodologies Used in a Team Environment
Epilogue
Appendix A: Cursory View of the Six Sigma methodology
Appendix B: The Core competencies of the Six Sigma Methodology
Appendix C: Cross Reference List Items Used in Team Environment
Appendix D: Problem Solving/Decision Making
Glossary
Selected Bibliography

Biography

D.H. Stamatis