1st Edition
Small Words of Leadership The Hidden Power of Everyday Language
Acknowledgements
About the Author
Introduction
Chapter 1: The Weight of Words
Chapter 2: Waiting to Talk Isn’t Listening
Chapter 3: Building Trust and Belonging One Word at a Time
Chapter 4: The Strength in Saying Sorry
Chapter 5: Intentional Conversations
Chapter 6: Words That Open Collaboration
Chapter 7: Leading Meaningful Progress
Chapter 8: Encouraging Nonconformity at Work
Chapter 9: Words for Uncertain Times
Chapter 10: Stories That Connect
Conclusion: Leading Out Loud
Bibliography
Biography
As the President and Founder of Mindscaling, and previously VP of Leadership Solutions at Skillsoft, G. Shawn Hunter has over 20 years of experience in designing and building customized learning experiences that create real, measurable change within organizations. His team works with companies of all sizes to develop high-performing leaders and cultures that amplify the human side of business performance, focusing on innovation, collaboration, and candor.
In addition, he is a speaker, writer, and best-selling author of two books on leadership and innovation: Small Acts of Leadership and Out Think. He delivers dynamic, practical, and engaging keynotes and workshops that are tailored to each audience and based on the latest research and practices from around the world. His mission is to help leaders and organizations thrive in this rapidly changing and competitive economy by providing them with simple, actionable, and transformational insights and tools.
Every leader thinks they communicate well. Few actually pull it off. This book is a plain-spoken guide to the words that actually build a team, and the ones that quietly wreck one.
-- Hap Klopp, Founder of The North Face, and bestselling author of ALMOST
As machines take over more of what we do, our ability to connect through language becomes the skill that matters most. This is the field guide for keeping our humanity at the center of how we lead.
-- Faisal Hoque, Founder of Shadoka, & NextChapter. #1 Wall Street Journal, USA Today, and Los Angeles Times bestselling author of TRANSCEND, Reimagining Government, & REINVENT.
Great cultures are built in the smallest moments, the quick exchanges most leaders barely notice. Hunter shows you exactly what to say in those moments, and why it works. A smart, warm, and deeply useful book.
-- Daniel Coyle, NY Times-bestselling author of The Culture Code and Flourish: The Transformative Power of Creating Community
Leadership presence isn't about grand gestures. It's built in the ordinary sentences we barely notice ourselves saying. Hunter maps those moments with rigor and warmth, and hands leaders a toolkit they'll actually use.
-- Scott Eblin, NYTimes Bestselling author of The NEXT Level and Overworked and Overwhelmed.
