1st Edition

Social Media, Work and Organisations Narratives of Identity, Power and Control

By Claire Taylor Copyright 2025
312 Pages 7 B/W Illustrations
by Routledge

312 Pages 7 B/W Illustrations
by Routledge

312 Pages 7 B/W Illustrations
by Routledge

Social media use is a confounding aspect of organisations, aiding interconnection, communication, and productivity. Its use has undoubtedly impacted on human resource management and the establishment of harmonious contemporary employment relationships. Its use challenges the traditional boundaries which existed between work and privacy and, in doing so, seemingly increases organisational power and... Read more

Introduction: About this book

 

Section 1: The Opening: Concepts, Corporate Environments, and Central Characters

 

Section 2. Act 1: Adopting, shaping, and staging social media use in organisations

 

Act 1. Scene 1: Hegemonic forces: How organisations adopt, stage, and use particular social media in work

 

Act 1. Scene 2: Players and voices: How differing organisational actors adopt, stage, and use a variety of social media in work

 

Section 3. Act 2: Digitised regimes of power: How control and surveillance are established at work

 

Act 2. Scene 1: Discipling discourses: social media rules and regulation

 

Act 2. Scene 2: Digital panopticons: Towers of surveillance in social media use

 

Section 4. Act 3: Evolving identities and dramaturgical performance online

 

Act 3. Scene 1: The multidimensional self: Identity and new ways of being online

 

Act 3. Scene 2: Keeping up appearances: aesthetic labour in digitised working contexts

 

Section 5. Act 4: Conflict, resistance, and social media (mis) behaviours

 

Act 4. Scene 1: Can you hear me? Stories of resistance, employee voice, and sousveillance in online contexts

 

Act 4. Scene 2: People do dumb stuff on social media: Novel crimes and contradictory social media (mis)behaviours

 

Finale: Illusory social butterflies: Conclusions, future research, and reading

Biography

Claire Taylor is a principal lecturer in human resource management at Nottingham Trent University. Her research interests and recent publications have focused on employment relations, social media use, identity, emerging surveillance and sousveillance practices, organisational (mis)behaviour, and the impact these have on freedom of expression, employee voice, management approaches, and power dynamics at work.