4th Edition
Sport Facility Operations Management A Global Perspective
Prologue: Introduction to sport facility operations management
SECTION I
Pre‑management and pre‑operational issues in sport facilities
1 Ownership structures
2 Financing sport facilities
3 Capital investment appraisal
4 Project management: planning, design, and construction
SECTION II
Application of management and operations principles for sport facilities
5 Organizational leadership and human resource management
6 Financial management, operational decision‑making, and budgeting
7 Operations management
SECTION III
Implementing sport facility operations management
8 Multichannel marketing and communications
9 Revenue generation and diversification
10 Customer experiences – from event planning to activation
11 Legal issues and risk assessment
12 Security planning for facility management
SECTION IV
Effectiveness of sport facility operations management
13 Performance analytics for sport facilities
14 Impacts and legacies of sport facilities
15 Environmental sustainability in sport facility design and operations
Epilogue: Career opportunities and advancement in sport facility operations management
Biography
Eric C. Schwarz recently retired as a Senior Lecturer and the Postgraduate Chair of Sport Business and Integrity at Victoria University, Australia.
Timothy Kellison is an Associate Professor of Sport Management at Florida State University, USA.
Jay B. Martyn is an Assistant Professor of Sport Management at the University of Denver, USA.
Stacey A. Hall is a Professor of Sport Management and Executive Director at The National Center for Spectator Sports Safety and Security (NCS4), University of Southern Mississippi, USA.
Simon Shibli is a Professor of Sport Management at Loughborough University, UK.
