Strategic Information Management : Theory and Practice book cover
5th Edition

Strategic Information Management
Theory and Practice

ISBN 9780367252519
Published April 20, 2020 by Routledge
494 Pages 143 B/W Illustrations

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Book Description

Today, there are few in senior management positions who can afford to ignore modern information technology, and few individuals who would prefer to be without it. Modern IT is key to organizational performance; yet we often assume the benefits will occur without forethought or effort. As managerial tasks become more complex, so the nature of the required information systems changes – from structured, routine support to ad hoc, unstructured, complex enquiries at the highest levels of management. If taken for granted, serious implications can arise for organizations.

This fifth edition of Strategic Information Management has been brought fully up to date with recent developments in the management of information systems, including digital transformation strategy, the issues surrounding big data and algorithmic decision-making. The book provides a rich source of material reflecting recent thinking on the key issues facing executives, drawing from a wide range of contemporary articles written by leading experts in North America, Europe, and Australia. Combining theory with practice, each section is fully introduced, includes further reading and questions for further discussion.

Designed for MBA, master's level students, and advanced undergraduate students taking courses in information systems management, it also provides a wealth of information and references for researchers.

Table of Contents

Part 1: Foundations to IS Strategy and Strategizing

1. Historical Approaches: Experiences in Information Systems Planning

M.J. Earl

2. Further Reflections: Reflections on Information Systems Strategizing

R.D. Galliers

3. A Critique: On Confronting Some of the Common Myths of IS Strategy

R.D. Galliers

4. Conceptual Developments: Further Developments in Information Systems Strategizing: Unpacking the Concept

R.D. Galliers

5. Aligning Practices: Aligning in Practice: From Current Cases to a New Agenda

A. Karpovsky & R.D. Galliers

Part 2: Digital Transformation and Organizational Transformation

6. Navigating digital transformation: How Big Old Companies Navigate Digital Transformation

I.M. Sebastian, J.W. Ross, C. Beath, M. Mocker, K.G. Moloney & N.O. Fonstad

7. Formulating a digital strategy: Options for Formulating a Digital Transformation Strategy

T. Hess, C. Matt, A. Benlian & F. Wiesböck

8. Building Digital Capabilities: How Lego Built the Foundations and Entreprise Capabilities for Digital Leadership

O. El Sawy, H. Amsinck, P. Kraemmergaard & A.L. Vinther

9. Chief Digital Officers: How Chief Digital Officers Promote the Digital Transformation of their Companies

A. Singh & T. Hess

10. Power Dynamics: Strategic Information Systems and Organizational Power Dynamics

B. Simeonova, R.D. Galliers & S. Karanasios

Part 3: Organizing and Governing the IS Function

11. Principles and models: Principles and Models for Organizing the IT Function

R.S. Agarwal & V. Sambamurthy 

12. Managing in economic decline: How CIOs Manage IT during Economic Decline: Surviving and Thriving Amid Uncertainty

D.E. Leidner, R.C. Beatty, & J.M. Mackay

13. CIO profiles: CIO Leadership Profiles: Implications of Matching CIO Authority and Leadership Capability on IT Impact

D.S. Preston, D.E. Leidner & D. Chen

14. Alternative roles for Chief Digital Officers: Three Types of Chief Digital Officers and the Reasons Organizations Adopt the Role

S. Tumbas, N. Berente & J. vom Brocke

15. The IS organization: Rethinking the concept: Rethinking the Concept of the IS Organization

J. Peppard

Part 4: Some Current and Emerging Challenges

16. Opening strategy through social media: Social Media and the Emergence of Reflexiveness as a New Capability for Open Strategy

J. Baptista, A. Wilson, R.D. Galliers & S. Bynghall

17. Organizational socialization and social media: An Affordance Perspective of Social Media and Organizational Socialization

D.E. Leidner, E. Gonzalez & H. Koch 

18. Decision support systems failures: When Decision Support Systems Fail: Insights for Strategic Information Systems from Formula 1

P. Aversa, L. Cabantous & S. Haefliger

19. Opportunities and challenges of datification: Strategic Opportunities (and Challenges) of Algorithmic Decision-Making: A Call for Action on the Long-Term Societal Effects of 'Datification'

S. Newell & M. Marabelli

20. Ethical issues: Ethical Issues in the Big Data Industry

K.E. Martin


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Robert D. Galliers is the University Distinguished Professor Emeritus, formerly Provost, at Bentley University, USA; Professor Emeritus, formerly Dean, at Warwick Business School and Honorary Visiting Professor at Loughborough University, UK. Previously, he was a Professor and Research Director at the London School of Economics and Head of the School of Information Systems at Curtin University, Australia.

Dorothy E. Leidner is the Randall W. and Sandra Ferguson Professor of Information Systems at Baylor University, USA; a Senior Research Fellow at Lund University, Sweden, and a Visiting Professor at the University of Mannheim, Germany. Previously she was an Associate Professor at INSEAD, France and held Visiting Professorships at ITESM, Mexico and the University of Caen, France.

Boyka Simeonova is an Assistant Professor at Loughborough University, the Director of the Knowledge and the Digital Economy Network, the Deputy Director of the Centre for Information Management, and a Fellow of the Higher Education Academy, UK.


"This fifth edition of Strategic Information Management updates and extends a unique selection of theories and valuable practice insights, established in the previous editions, and offers a roadmap for executives navigating in the digital landscape and coping with the digitization challenges associated with organizational transformation. The book has the right balance of theoretical frameworks and practical insights. Taken together, the book reflects recent thinking regarding many of the key issues facing executives in getting the most out of their investments in information technology and digitalization initiatives, highlighting the complex strategy, organizational and governance issues involved." – IOANNA CONSTANTIOU, Copenhagen Business School, Denmark

"I'm pleased the editors of Strategic Information Management have produced this 5th edition, which represents a major overhaul, including online supporting materials not available with prior editions. Particularly valuable is the amplification of theory in this edition – not theory for theory's sake, but rather practice-guiding theory; the implication being that we are all researchers and that complex matters demand research and unique approaches and solutions. I strongly encourage students and practitioners to assume an evidence-based practice perspective when reading and reflecting on these writings which, combined, provide a much-needed stimulus for critical thinking on these complex matters in what are challenging times." – GUY GABLE, Queensland University of Technology, Australia

"The fifth edition of Strategic Information Management has great value in providing directions for practitioners and scholars towards an understanding of the strategic importance and managerial challenges of digital transformation in today’s organizations. With inputs from international scholars, the book offers really useful management frameworks and principles to help in understanding how organizations and industries are transformed by disruptive digital technologies." – CAROL HSU, Tongji University, China

"This fifth edition of Strategic Information Management updates and strengthens what has long served as a vehicle through which current and future executives obtain a foundational understanding as well as pragmatic insights regarding a host of strategic and managerial issues associated with the digital transformation of organizations. As with the earlier editions, the authors refuse to fall into the too-often-taken route of providing readers with a handbook offering ‘one-size-fits-all’ practices and procedures – solutions which ultimately fail to align with the situations faced by readers. Instead, the editors successfully provide readers with exposures to critical themes and frameworks and to illustrations of how some of our brightest executives are applying these in addressing digitalization initiatives and challenges – providing readers with the capability to formulate workable solutions to many, if not most, of the situations they face in their digital transformation efforts." – ROBERT W. ZMUD, University of Oklahoma, USA