1st Edition

Sustaining Workforce Engagement How to Ensure Your Employees Are Healthy, Happy, and Productive

By Lonnie Wilson Copyright 2019
498 Pages 30 Color Illustrations
by Productivity Press

498 Pages 30 Color Illustrations
by Productivity Press

This book explains the importance of employee engagement – It defines what it is, what it will do for your business, and how you can achieve it as well as sustain it. It covers the history of employee engagement along with why employees were formerly much more engaged with their work and company than they are currently. The author explains, in depth, why employees want to be engaged but are... Read more

Chapter 1 – Background Information

Chapter 2 – History and Current State

Chapter 3 – Engagement Theory - A Top Down Perspective

Chapter 4 – Issues with the Theory

Chapter 5 – Toward a Practical Definition of Employee Engagement

Chapter 6 – Management 1.0, 2.0 and 3.0

Chapter 7 – Management and Leadership, The Basics

Chapter 8 – Management and Leadership, The Two Lost Skills

Chapter 9 - Management and Leadership, Two New Skills

Chapter 10 - Management 3.0, The Two Key Skills

Chapter 11 – On Motivation

Chapter 12 – Intrinsic Motivation

Chapter 13 – Systems and systems thinking

Chapter 14 – System Dynamics and Engagement

Chapter 15 – Activating the Engagement System

Chapter 16 – Completing the Engagement System

Chapter 17 – Predicting Engagement and Your Residual Engagement Strength

Chapter 18 – The Improvement Plan

Chapter 19 – Final Thoughts

Biography

Lonnie Wilson, a Certified Six Sigma Master Black Belt and Six Sigma trainer, has 20 years of experience in manufacturing management with an international oil company. In 1990, he started Quality Consultants, which serves small firms and Fortune 500 companies both in the U.S. and in Mexico. Mr. Wilson has taught for the El Paso Community College and the University of Texas at El Paso and is an active Senior Member of the American Society for Quality Control.