1st Edition
Sustaining Workforce Engagement How to Ensure Your Employees Are Healthy, Happy, and Productive
Chapter 1 – Background Information
Chapter 2 – History and Current State
Chapter 3 – Engagement Theory - A Top Down Perspective
Chapter 4 – Issues with the Theory
Chapter 5 – Toward a Practical Definition of Employee Engagement
Chapter 6 – Management 1.0, 2.0 and 3.0
Chapter 7 – Management and Leadership, The Basics
Chapter 8 – Management and Leadership, The Two Lost Skills
Chapter 9 - Management and Leadership, Two New Skills
Chapter 10 - Management 3.0, The Two Key Skills
Chapter 11 – On Motivation
Chapter 12 – Intrinsic Motivation
Chapter 13 – Systems and systems thinking
Chapter 14 – System Dynamics and Engagement
Chapter 15 – Activating the Engagement System
Chapter 16 – Completing the Engagement System
Chapter 17 – Predicting Engagement and Your Residual Engagement Strength
Chapter 18 – The Improvement Plan
Chapter 19 – Final Thoughts
Biography
Lonnie Wilson, a Certified Six Sigma Master Black Belt and Six Sigma trainer, has 20 years of experience in manufacturing management with an international oil company. In 1990, he started Quality Consultants, which serves small firms and Fortune 500 companies both in the U.S. and in Mexico. Mr. Wilson has taught for the El Paso Community College and the University of Texas at El Paso and is an active Senior Member of the American Society for Quality Control.






