1st Edition

Sustaining a Culture of Process Control and Continuous Improvement The Roadmap for Efficiency and Operational Excellence

By Philip J. Gisi Copyright 2018
428 Pages 125 B/W Illustrations
by Productivity Press

428 Pages 125 B/W Illustrations
by Productivity Press

428 Pages 125 B/W Illustrations
by Productivity Press

This comprehensive book presents a methodology for continuous process improvement in a structured, logical, and easily understandable framework based on industry accepted tools, techniques, and practices. It begins by explaining the conditions necessary for establishing a stable and capable process and the actions required to maintain process control, while setting the stage for sustainable... Read more

Foreword.

Acknowledgment.

Introduction.

PART I QUALITY IMPROVEMENT: BUILDING A FOUNDATION FOR LEAN EFFICIENCY IMPROVEMENTS.

1 Process Variation.

2 Process Standardization.

3 Process Stability.

4 Process Capability.

5 Process Control

PART II EFFICIENCY IMPROVEMENT

6 A Lean Mindset.

7 Lean Preparation.

8 Waste Elimination.

9 Process Flow Improvement

PART III SUSTAINABLE IMPROVEMENTS.

10 Creating a Culture of Operational Excellence (Culture, Principles, Systems, Behaviors and Results).

11 Daily Shop Floor Management: Through Structure, Discipline and Accountability.

12 Building a Sustainable Lean Enterprise

Appendix I: Lean Process Improvement – Overview

Appendix II: Process Quality and Efficiency Improvement through Macro and Micro Variation Reduction

Appendix III: Problem‑Solving Flow

Appendix IV: Process Quality Improvement Flow

Appendix V: Layered Process Audit (LPA) Checklist

Appendix VI: Standardized Work Recording Chart

Appendix VII: Source of Variation (SOV) and Variation Reduction

Appendix VIII: Efficiency Improvement

Appendix IX: Operations versus Lean Management

Appendix X: Abnormality Tracker

Appendix XI: Daily Shop Floor Management Flow

Appendix XII: Daily Shop Floor Management Tools and Techniques

Appendix XIII: Work Routine Management

Appendix XIV: Process Maturity and Operational Excellence Assessment

Appendix XV: A3 Reporting Template and Description

Index

Biography

Philip Gisi, PMP, SSMBB, has over 25 years experience in the automotive, commercial and aerospace industries. His areas of expertise include new product development, process technology, quality management, automotive electronics and manufacturing efficiency improvements. He has worked internationally in multi-cultural environments and is currently involved in project management and efficiency improvements as an internal consultant at Continental Automotive. Phil has a Master’s of Science in Engineering, a Master’s Certificate in Project Management, Lean Management Certification from the University of Michigan, Project Management Professional certification and a Six Sigma Master Black Belt (SSMBB). Phil has been sharing his experiences in Project Management and both Lean and Six Sigma Process Improvement as a DePaul University instructor for over 15 years.