136 pages | 1 B/W Illus.
TWI Case Studies: Standard Work, Continuous Improvement, and Teamwork provides the insight of leading experts to assist in the execution of Training Within Industry (TWI)—the game-changing business tool. Presented as a series of case studies from a range of corporations with a variety of products and needs, it illustrates the rebirth of TWI programs in the United States.
Demonstrating how TWI can benefit any and all organizations regardless of industry, the book details the specific activities decision-makers need to accomplish to successfully incorporate TWI into the business culture—including the Ten Points for Implementing and Sustaining the TWI "J" Programs. The case studies describe the use of TWI Programs at some of the world's leading companies, including:
Born in the 1940s, and used to support the US military during World War II, TWI Programs later became the unrecognized yet powerful tools of the Toyota Production System. Imparting the fundamental skills that are useful across any field, the TWI programs described in this book are so fundamentally sound that using them to any degree will improve performance. Strict adherence will all but guarantee efficient work flow, higher employee morale, and an improved sense of cohesiveness among your employees.
Use and Misuse
Reasons for Lack of Success
Lack of Commitment
Underestimating the Required Effort
Principal Reason for Lack of Success
The Path to Success
A Variety of ImprovementsGreat Gains—Focused Application
JIT: "The Acid Test"—Mabati Rolling Mills, Mombasa, Kenya
Standard Training and Standard Work Support Growth—The U.S.
The Power of Standard Work and Its Importance in a Regulated
Company—The Autumn Harp Company
What Was Done Right
What Could Have Been Done Differently
Improvements After 120 Years—The Ludowici Roof Tile Company
Implementation and Use
The Use of Job Relations Training—The Rhino Foods Company
An Urgent Need for Job Relations Training
Green Mountain Coffee Roasters—Continuous Growth
Implementation and Use
Done Well and Opportunities for Improvement
IBM—A RevivalThe Reintroduction of TWI at IBM
JIT in the Supply Chain
Ben & Jerry’s Homemade Ice Cream—A Tale of Two Plants
Starting JIT at St. Albans
Integrating JIT with Existing Activities
What Can Be Learned
A TWI Champion
Herman Miller—How Lean Are You?
Herman Miller’s Journey into Lean
The Need for TWI Job Instruction
An Approach to Develop Job Instruction
Results and Learning
Case Study Sources