1st Edition
Tackling Complexity A Systemic Approach for Decision Makers
206 Pages
by
Routledge
204 Pages
by
Routledge
Also available as eBook on:
Our socio-economic systems continue to grow and evolve. We need to acknowledge that, consequently, our decisions often fail – they are ineffective and create unexpected side effects. The speed of execution is increasing constantly and markets and systems respond almost immediately, making decision-making challenging. There is little or no room for failure.This important new book analyses real... Read more
ForewordPaul Polman, CEO of Unilever; Vice-Chairman (and next Chairman), WBCSDForewordKlaus Schwab, Founder and Executive Chairman, World Economic Forum 1. Introduction2. Case study: why a systemic approach matters3. Phase 1: Problem identificationCase study 1: Problem identification with systems thinking: the creation of the Ethiopia Commodity ExchangeCase study 2: Representing and analysing dynamic complexity to design effective policies: fossil fuel subsidy reform5. Phase 3: Strategy / Policy assessmentCase study 3 Reducing risks and maximising profits with systemic strategy assessment: Nestlé6. Phase 4: Decision-making and implementationCase study 4 Multi-stakeholder decision-making in relief operations: the Agility CSR programme7. Phase 5: Monitoring and evaluationCase study 5 Monitoring managers’ commitment: Deutsche Bank8. ConclusionsAnnex: Overview of key toolsReferences
Biography
Probst, Gilbert; Bassi, Andrea
