200 Pages
by
CRC Press
200 Pages
by
CRC Press
Also available as eBook on:
Used properly jargon can be effective, but used incorrectly it can damage communications, waste time and money, and harm public, patient and staff relations. This book will enable and encourage readers to use language that the intended audience will understand. It provides practical advice based on the author's experience of producing National Health Service documents and contains explanations of... Read more
Part One: NHS Jargon. Recognising and categorising NHS jargon. Part Two: Jargon and the organization. Encouraging a plain-communicating organization. Describing benefits to staff. Convincing enough to the right people. Involving people in linking research to practice. Part Three: Planning your plain document. Writing plainly. Tackling NHS jargon. Testing and revising your plain document. Communicating in speech and other special circumstances. Part Four: Aids to NHS jargon-busting. Examples of NHS buzz words, with plain English translations. Examples of NHS gobbledegook, with plain English translations. Examples of NHS technical jargon, with plain English translations. Examples of a short style guide.
Biography
Sarah Carr
