1. Introduction: Building Relationships Competency - The Human Side 2. Inner Self Competency: What You Bring to a Team Environment 3. Diversity Competency: What You Need to Know About Today’s Workforce 4. Team Competency: What You Need to Know About the Team Environment 5. Communication Competency: Communicating Effectively in the Team Environment 6. Organizational Environment Competency: Matching the Needs of the Organization 7. Business Ethics & Social Responsibility Competency: Being Sustainable in Today’s Workplace 8. Decision Making Competency: Consistently Making Each Decision the Best Decision 9. Time Management Competency: The Tool-kit for Effectiveness and Efficiency 10: Life-long Learning Competency: The Key to Future Success. Appendix: Chapter discussion questions and answers
Biography
Consuelo M. Ramirez a Senior Lecturer at the College of Business of the University of Texas at San Antonio, USA.
