Technical Communication : A Design-Centric Approach book cover
1st Edition

Technical Communication
A Design-Centric Approach

ISBN 9780367438234
Published September 3, 2021 by Routledge
482 Pages 216 Color Illustrations

SAVE $14.99
was $49.95
USD $34.96

Prices & shipping based on shipping country


Book Description

Technical Communication: A Design-Centric Approach is a comprehensive textbook for introductory courses in technical communication and professional writing.

Technical Communication takes a design approach to foundational and emergent technical communication skills such as document design, job applications and interviews, workplace collaboration, and report writing, providing students with practical guidance on matters of ethics, style, and problem-solving in a range of professional and organizational contexts.

This is a core textbook suitable for undergraduate courses in technical and professional communication.

The book is supplemented by an innovative website featuring interactive simulations of various real-world technical communication challenges. Visit

Table of Contents

Part I: Establishing a Framework 

1. What Is Technical Communication?  

2. Design-Centric Communication 

3. Style 

4. Document Design 

5. Ethics 

Part II: Mastering Technical Genres  

6. Activity Reports 

7. Analytical Reports 

8. Proposals 

9. Oral Presentations 

10. Resumes, Cover Letters, & Interviews 

11. Instructions 

12. Data Visualization 

13. Technical Definitions 

14. Technical Descriptions

View More



Jon Balzotti is an associate professor in the English department at Brigham Young University, Provo, UT, where he teaches courses in technical communication, proposal writing, and style. His research interests include professional communication pedagogy, workplace genres, and digital learning environments.