1st Edition

Technical Communication A Design-Centric Approach

By Jon Balzotti Copyright 2022
    482 Pages 216 Color Illustrations
    by Routledge

    482 Pages 216 Color Illustrations
    by Routledge

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    Technical Communication: A Design-Centric Approach is a comprehensive textbook for introductory courses in technical communication and professional writing.

    Technical Communication takes a design approach to foundational and emergent technical communication skills such as document design, job applications and interviews, workplace collaboration, and report writing, providing students with practical guidance on matters of ethics, style, and problem-solving in a range of professional and organizational contexts.

    This is a core textbook suitable for undergraduate courses in technical and professional communication.

    The book is supplemented by an innovative website featuring interactive simulations of various real-world technical communication challenges. Visit https://microcore.byu.edu/

    Part I: Establishing a Framework 

    1. What Is Technical Communication?  

    2. Design-Centric Communication 

    3. Style 

    4. Document Design 

    5. Ethics 

    Part II: Mastering Technical Genres  

    6. Activity Reports 

    7. Analytical Reports 

    8. Proposals 

    9. Oral Presentations 

    10. Resumes, Cover Letters, & Interviews 

    11. Instructions 

    12. Data Visualization 

    13. Technical Definitions 

    14. Technical Descriptions


    Jon Balzotti is an associate professor in the English department at Brigham Young University, Provo, UT, where he teaches courses in technical communication, proposal writing, and style. His research interests include professional communication pedagogy, workplace genres, and digital learning environments.