Technical Communication: A Design-Centric Approach is a comprehensive textbook for introductory courses in technical communication and professional writing.
Technical Communication takes a design approach to foundational and emergent technical communication skills such as document design, job applications and interviews, workplace collaboration, and report writing, providing students with practical guidance on matters of ethics, style, and problem-solving in a range of professional and organizational contexts.
This is a core textbook suitable for undergraduate courses in technical and professional communication.
The book is supplemented by an innovative website featuring interactive simulations of various real-world technical communication challenges. Visit https://microcore.byu.edu/
Part I: Establishing a Framework
1. What Is Technical Communication?
2. Design-Centric Communication
3. Style
4. Document Design
5. Ethics
Part II: Mastering Technical Genres
6. Activity Reports
7. Analytical Reports
8. Proposals
9. Oral Presentations
10. Resumes, Cover Letters, & Interviews
11. Instructions
12. Data Visualization
13. Technical Definitions
14. Technical Descriptions
Biography
Jon Balzotti is an associate professor in the English department at Brigham Young University, Provo, UT, where he teaches courses in technical communication, proposal writing, and style. His research interests include professional communication pedagogy, workplace genres, and digital learning environments.
