Technology, Policy, and Inclusion looks at the intersections between public policy and technology in India. It explores the barriers in instituting effective governance and development and examines how these can be mitigated through technological interventions in developing countries.
Increased digitisation of the economy has added to the development challenges in India and issues such as exclusion and social inequality. This volume stresses the need for governments to leverage technology to bring more vulnerable and marginalised groups into the fold of financial and social inclusion. It also focuses on the importance of regulation for a responsible integration of technologies and minimising risks. The book includes examples and case studies from different areas including management of the COVID-19 pandemic through digital means, real estate digital infrastructure, digital census, e-markets for farmers, and government interventions that use technology to deliver financial services in remote areas of the country. It also outlines various solutions for fostering equity and socio-economic development.
Part of the Innovations, Practice and the Future of Public Policy in India series, this volume will be of interest to students and researchers of public policy, political science, development studies, and sociology as well as policy professionals and technocrats.
This book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons (CC-BY-NC-ND) 4.0 license.
List of Figures vii
List of Tables x
Editor bios xi
List of Contributors xiv
Preface and Acknowledgements xxi
1 Technology and Policy: Points of Intersection 1
Anjal Prakash, Aarushi Jain, Puran Singh, and Avik Sarkar
2 Digital Governance: A Case of COVID Management in India 15
Aarushi Jain, Ankit Anand, and Isha Mahajan
3 Digital Census and Application of Advanced Technologies in Census: Perspectives from the Forthcoming Census of India 43
Abhishek Jain and Varinder Kaur
4 Envisioning Smart Real Estate Digital Infrastructure for Madhya Pradesh 75
Mausmi Hajela, Girish Sharma, and Sudhir Chaudhary
5 Critical Success Factors for Enabling a National Data Exchange Platform 116
6 Striving to Build Citizens’ Trust in Digital World: Data Protection Bill (2021) of India 141
Charru Malhotra and Anushka Bhilwar
7 Digital Education Leading to a Digital Divide: As an Emerging Form of Inequality 162
8 Old Caste Exclusions and New Digital Divides 179
9 Improving Farmer Income through Digitisation: Analysing e-Markets 206
Abhisheik Vishwakarma and Amrita Chakraborty
10 Technology and Financial Inclusion: A Study of Technology’s Role in the Continuity of Banking Agents 225
Sanal Gupta and Puran Singh
Annexure- 1 249
Annexure- 2 251