1st Edition
Technology and Luxury Hospitality AI, Blockchain and the Metaverse
The integration of pioneering information and communication technologies has transformed the hospitality sector. This ground-breaking book delves into the transformative power of cutting-edge technologies in the world of high-end travel and accommodation. As the digital revolution continues to reshape our lives, this book offers an exclusive look at how the hospitality industry is adapting and evolving to cater to the sophisticated tastes of the modern, tech-savvy traveller.
In this eye-opening exploration, readers will be taken on a journey through the latest innovations in artificial intelligence, blockchain, and the metaverse, as they intersect with the world of luxury hospitality. From AI-driven concierge services and smart hotel rooms that cater to guests' every whim, to the democratization of luxury experiences through blockchain-based loyalty programs and the rise of virtual reality travel, this book reveals the extraordinary possibilities that lie ahead for the discerning traveller.
With insights from international experts this edited collection provides a comprehensive and engaging overview of the current and future trends shaping the industry and will be valuable to scholars and postgraduate researchers across the hospitality sector, innovation and luxury management.
1. Digital Trends in the Hospitality Industry: Exploring the Metaverse
Dr.C.Vijai and Dr.Worakamol Wisetsri
2. Exploring the Future of Luxury in Rural Tourism; Predicting Trends, Technologies, Opportunities and Challenges in the Digital Era
Dr.A.J.Frederick, Dr. Aniruddh Vijay and Dr.Sebastian T.Joseph
3. Transformative technologies changing the hospitality landscape: A study of digital payment systems in hospitality industry
Dr. Anil Singh Parihar, Anoop Kumar, Prof. Rajendra Khatik
4 Digital Finance in the Hospitality Industry: Advancements, Challenges and Opportunities
Kamakshi Mehta and Umesh Solanki
5. Convergence of E-Banking and Hospitality in India: Exploring Opportunities and Challenges
Dr Prashant H Bhagat and Piyush Kumar Jain
6. Convergence of Metaverse and Luxury Hospitality as Avenues for Future Investigation: Agenda for Research, Practice, and Legal Outcomes
Dr. Bhupinder Singh and Prof. Christian Kaunert
7. Fostering Women’s Empowerment in Europe: Case Studies of Innovation in AI, Blockchain, and the Metaverse
Prashasti Pritiprada, Dr. Ipseeta Satpathy,Dr. B.C.M. Patnaik, Dr. Park Thaichon
8. Leveraging Digital Transformation In Marketing Of Home Stay Businesses To Promote Tourism In The Hospitality Industry
Dr. Vijay Prakash Gupta
9.Assessment of Enablers for Adoption of Blockchain Technology in Indian Hospitality Industry
Dr. Smita Sharma and Dr. Roopashree Raghavendra Rao
10. Impact of AI in tourism Industry: A Double-Edged Sword
Dr. Rahul Joshi
11. AI and IoT Applications in the Hospitality Industry: A Study of Their Potential in Transforming Indian Online Travel Market by 2030
Archan Mitra and Vishal Jain
12.AI-Enabled Guest Experience: Disrupting Hospitality through Next-Generation AI Technologies
Dr. Princi Gupta and Prof. Renu Pareek
13. Enhancing Hospitality Service Quality with Artificial Intelligence
Nurhafihz Noor, Zahirah Zainol, Ashley Tong
14. AI in Hospitality Industry: Revolutionizing Guest Experience
Dr. Malla Jogarao
15. Artificial Intelligence (AI)-Powered Chatbots: Providing instant support and personalized recommendations to guests 24/7
Dr. Tarun Kumar Vashishth, Vikas, Dr. Bhupendra Kumar, Dr. Kewal Krishan Sharma, Atul Kumar, Rajneesh Panwar
16. Charting New Realms: Metaverse Analytics in the Hospitality Landscape
Zahid Hussain and Dr Arman Khan
17.Role of Digitization in Luxury Hospitality Industry: A Bibliometric and Content Analysis
Pratim Chatterjee , José Vargas-Hernández, Namrata Chakrabortty
18.Evaluation of consumer experiences by extended AIDUA Framework in the world of Metaverse – The Future of nextgen hospitality
Dr. Subbulakshmi Somu, Prof. K. Asha and Dr. Roopashree Rao
19. Exploring the Role of Artificial Intelligence for Luxury Hotel Brands: A Case Study in Europe
Udgam Mishra; Nirma Sadamali Jayawardena; Park Thaichon
20.Transforming Workplace Wellness in Next Generation Hospitality Industry by leveraging transformational Digital technologies and tools
Namita Priya, Dr. Ipseeta Satpathy, Dr. B.C.M. Patnaik, Dr. Park Thaichom
Biography
Park Thaichon is an Associate Professor of Marketing at the University of Southern Queensland, and an Adjunct Associate Professor of Marketing at the Griffith Asia Institute, Griffith University. Parks research, teaching, and consulting focus are on digital marketing, AI, technology, relationship marketing, and consumer behavior. He has been appointed to various leadership roles, for instance, in Research, Learning and Teaching, Student Recruitment and Agent Engagements, and Academic Community Service.
Pushan Kumar Dutta, Assistant Professor at Amity University Kolkata, Erasmus Mundus Post-doctorate, and ATL Mentor of Change, leverages over 12 years of interdisciplinary research across data mining, AI, sustainability, biomedical intelligent systems, and more as evident through his 20 edited volumes with top publishers to advance critical conversations on industry 5.0 and machine ethics.
Pethuru Raj Chelliah is working as the chief architect and vice-president in the Site Reliability Engineering (SRE) division of Reliance Jio Infocomm Ltd. (RJIL), Bangalore. He has worked with IBM global Cloud center of Excellence (CoE), Wipro consulting services (WCS), and Robert Bosch Corporate Research (CR). He has 17 years of IT industry experience and 8 years of research experience.
Sachin Gupta is an Assistant Professor at Mohanlal Sukhadia University. Passionate about learning and academia, he continues advancing the field across research, writing, advisory boards, and teaching core subjects like Corporate Finance, Strategy, Economics, and Entrepreneurship. Dr. Sachin Gupta has excelled across his robust academic journey, including earning his Ph.D, M.Phil, MBA in Finance, Masters in Commerce, and B.Com. He further bolstered his finance credentials via an Executive Program at XLRI Jamshedpur and Certificate from IIM Indore.
