1st Edition
Telecommunications Expense Management How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates
304 Pages
by
CRC Press
304 Pages
by
CRC Press
293 Pages
by
CRC Press
Also available as eBook on:
This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions to identify possible errors or optimization... Read more
Introduction 1 Understanding Your Local Telephone Bill 2 The Customer Service Record (CSR) Switched and Dedicated Services 3 Carrier Access Billing System “CABS”4 How to Identify Billing Errors and Obtain Refunds5 Optimizing Your Network6 Long Distance Bill Auditing 7 Secrets of Contract Negotiation 8 Utilizing the Power of the Internet to Audit Your Bills 9 Processing and Validating Technology Invoices 10 Call Accounting, Phone System Security, Toll Fraud and Toll Abuse
Biography
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
