2nd Edition
The A to Z of Arts Management Reflections on Theory and Reality
1_ A, Artists, Arts, Arts Industry, Arts Leaders, Arts Managers, Arts Organisations, Audiences, Authenticity 2_ B, Boards, Buildings, Bullying 3_ C, Change, Chief Executive Officer, Coffee, Co-leadership, Communication, Conflict, Control, Creativity, Crisis, Cultural Leadership, Cultural Policy 4_ D, Decision Making, Delegation, Diversity 5_ E, Economics, Emotion, Empathy, Empowerment, Entrepreneurship, Environment, Ethics, Evaluation 6_ F, Families, Firing, Fundraising 7_ G, Gender 8_ H, Harassment, Hiring, Holidays, Hours, Human Resources Management, Humility 9_ I, Industrial Relations 10_ J, Job Satisfaction 11_ K, Knowledge 12_ L, Laughter, Leadership, Learning, Listening, Love 13_ M, Management, Manners, Marketing, Media, Meetings, Mindfulness, Mission, Money, Motivation 14_ N, Negotiation, Networks, Non-profit 15_ O, Occupational Health and Safety, Offices, Organisational Culture, Organisational Structure 16_ P, Passion, Pay, People, Performance Management, Philanthropy, Policies, Power, Problem Solving 17_ Q, Quality 18_ R, Resilience, Risk 19_ S, Sponsorship, Stakeholders, Strategic Planning, Succession, Sustainability 20_ T, Teams, Technology, Trust, Turnover 21_ U, Uncertainty, Unions, Upward Management 22_ V, Values, Venues, Volunteers 23_ W, Work 24_ X 25_ Y, You 26_ Z
Biography
Ann Tonks is a management practitioner, consultant and academic specialising in arts and cultural management. She has been an Honorary Fellow at the University of Melbourne and was the Managing Director of Melbourne Theatre Company. She has been on the Boards of dance, theatre, opera, employer and advisory organisations and provides advice and guidance to a wide range of companies.
